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Kaplan Schweser
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Ron Reinert (02/19/2019)
I could not be more disappointed in the customer service of Kaplan. I asked for a refund on my series 65 online course and book fees after I have decided not to pursue my 65 designation. I will fully admit I waited to long to submit the request but they can clearly see I have not accessed the course material online and the books are still in the original box they where shipped in. I have been using Kaplan since 2000 for my office and my personal needs. I cannot believe how indifferent they are to doing the right thing for their customers. This will be the last thing I ever order from this company. I will be sure to spread the word to as many of my State Farm associates as I can of just how poorly I feel they responded to my request. What a complete disappointment
Andy L. (01/17/2018)
I was so disappointed at the customer service I received today, I had to find them on Google maps to voice my disappointment. Had to waste 60 min probing CS for answers because they were not very eager to help Cx and preferred to answer vaguely.
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