Map
Detailed Information
- Place Types Jewelry store
- Address 6800 N 95th Ave, Glendale, AZ 85305, USA
- Coordinate 33.5353033,-112.2662511
- Website Unknown
- Rating 3.8
- Compound Code GPPM+4F Glendale, AZ, USA
Photos
Reviews
In August I bought my wife 2 necklaces, both with our sons names. Melvin and Mason, my wife had been wanting these for a while now. Everything went well at the time of purchase, all the way to picking them up, however my wife was far from pleased with the product, disappointed really. She quickly realized that the Font size between both names was different.
We addressed this with our sales representative and mentioned that we would get a call with in a couple weeks, well... it’s been a month and no call. I’m very disappointed as this is our first Kay jewelers purchase and based on this experience maybe the last.
I’m looking to get this matter finally resolved, I’m having a hard time understanding why the Font size would change based on the amount of letters, especially with a one letter difference.
If that’s the case, which I don’t think it is, this was not explained to us at the time of purchase.
Kay Jewelers is not a small company and one that has a reputations for making things right and keep clients happy, I look forward to hearing back from management so that we can finally get the product we envisioned and enjoy it.
Thank you.
Always friendly, clean and very helpful.
My experience was awesome I can't believe how low of a price I got my ring today we were going to do the trade in up grade but we ended up walking out of there with my original ring a bigger upgraded ring & 3 pairs of earrings for what we should have paid to trade in my original ring!!! Plus the customer service there is great everytime stephanie was a big help today!!! Thank you so much....
The sales person was very helpful. She looked up my records to help me with a wedding ring that matched.
I love this place Stephanie was the one that helped me out she did a really excellent job she really knew what she was talking about I think she really did an excellent job
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