Map
Detailed Information
- Place Types Jewelry store
- Address 6800 N 95th Ave Suite 802, Glendale, AZ 85305, USA
- Coordinate 33.534615,-112.266541
- Website https://stores.helzberg.com/az/glendale/jewelry-store-343.html?
- Rating 4.2
- Compound Code GPMM+R9 Glendale, AZ, USA
Photos
Reviews
Very rude sales person said she knows nothing about repairs.
Bought diamond ring, diamond earrings and watch from the store in Evansville INDIANA.
Had the best experience there. Here we’ll after having a bad time with the sales lady the manager did not help situation. She said repairs will take forever to take it elsewhere. Well Jackie we will take our business elsewhere also.
Came in on 6/2 I loved my sales person but I'm am largely underwhelmed by there service, quoted my ring would be in 6/14 then resizing would take another week. 6/21 rolls around, "oh sorry there's been a delay and could be 4 weeks w/covid" cool. I wait two more weeks, then I call again, ring as far as anyone can tell me hasn't even made it there yet, and now covid delays can be up to 6 weeks from purchase. Here we are on 7/23 and I still don't have my ring and after ten mins of being on hold I decided to write this, by the time I'm done i will note the time in mins how long I've been on the phone and got immediately put on hold. 14mins 8 seconds
Horrible, misleading just to make a sale. I was told when I purchased an engagement ring I could later upgrade. Well that’s not the case. They don’t even do cleanings. Would never purchase jewelry from this company or affiliates
They are Wonderful people to do business with in West Gate Mall. Couldn't find a watch battery for my diamond watch & they had one & put it in for me! I will absolutely go back to them for my diamond earrings or necklaces. Everything is beautiful in there & reasonably priced! Thank You, Helzberg Diamonds:Janice Newton:
Fantastic customer service. On my receipt I see Jacqui and Judy as associates... I was being helped by the one with the lovely UK accent. I was looking for a specific pendant and chain and found a pendant I fell in love with. However, the gold chains were simply out of my price range. She suggested doing silver instead and even mentioned where Kay's was. I came back and asked if they had gold-plated and even though they didn't, she was so helpful and kind. I bought the pendant because I knew I would solve the chain issue! :)
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