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CVS

2200 Brackett Ave, Eau Claire, WI 54701, USA

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Detailed Information

Place Types Convenience store
Address 2200 Brackett Ave, Eau Claire, WI 54701, USA
Coordinate 44.8005408,-91.4695871
Website https://www.cvs.com/store-locator/cvs-pharmacy-address/2200+Bra
Rating 3.1
Compound Code RG2J+65 Eau Claire, WI, USA

Openning hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Photos

Reviews

GaryKaren Foster (09/08/2020)

Friendly, but extremely slow service. There is definitely a lack of either efficiency or a staff shortage. My husband waited over an hour for the last prescription pickup. Then when he got to the window they asked him to drive around the building and get in line again as the prescription was not ready.nAs I am writing this I have been waiting for over 16 minutes for someone to pick up the phone in the pharmacy for a simple vaccine question. No recording, no one answered the phone!nI am hanging up now and calling Walgreens. At Walgreens a technician answered the phone after a 1 minute wait. She referred me to the pharmacist. The recording tells me my place in line. I was on hold for another 6 minutes. Walgreens efficiently, courteously and competently answered my question.

Troy Hockerman (08/04/2020)

Most of the pharmacy staff are great. No matter how swamped they are they will still help you in whatever way they can. I'd give them 5 stars but it can be hard to get them to answer the phone. Which is understandable when it's a Friday and people are getting their last minute prescriptions and there are only 2 people working in the pharmacy, but still...

Marcus Valerius (09/19/2020)

If I could give less than 1 star, I would. Tried calling them to coordinate my Caremark prescriptions with my pharmacy ones and spent a total of 2 hours waiting on the phone. When I finally got through, I was redirected back to Caremark. Caremark redirected me back to a pharmacist. The pharmacist said I needed to go back the pharmacy. Tried calling them back and after 30 minutes on hold, I left work early to go there face-to-face. I was the only person in my line at customer service and 4 people were funneled through for their prescriptions. After another 15-20 minutes showing him my scripts from my phone app, he said he'd see if he could get a hold of them, claiming they're not open on the weekends (I had literally just got a hold of them on the phone about an hour before). Meanwhile, the drive thru was full as well and the phone was ringing off the hook with the repetitive '2 calls for pharmacy...3 calls for pharmacy', etc.