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Kay

100 Frances Ln Ste. E, Beaver Dam, WI 53916, USA
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Detailed Information
Openning hours
  • Monday 11:00 AM – 7:00 PM
  • Tuesday 11:00 AM – 7:00 PM
  • Wednesday 11:00 AM – 7:00 PM
  • Thursday 11:00 AM – 7:00 PM
  • Friday 11:00 AM – 7:00 PM
  • Saturday 11:00 AM – 7:00 PM
  • Sunday 12:00 – 6:00 PM
Photos
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Reviews
Donna Weigel (11/05/2020)
I love this is a no pressure store. I had them recreate my wedding set that was lost and they designed it perfect to the original by a picture!!!! The communications with this procedure was continuous which I appreciated.nnThe manger is outstanding and friendly. They remember what I like and advise me when it might be on sale. NO PRESSURE sales.
trinity bartholomew (10/05/2020)
Extremely frustrated. My boyfriend and I ordered a diamond ring back in March to be delivered to the store. Hurricane COVID happened and the store closed, leaving us unable to receive the ring. (understandable) They have been open for months now, I have spent hours in the store being given the run around and it is still not delivered to the store. Despite our issues I decided to upgrade the ring and reluctantly still purchase from Kay but have it sent to my house. My new ring arrived and went fine. All i want is a refund on my old purchase ordered back in March but they refuse to do that till the ring is delivered to the store. Ever time they give me a time frame when it will be there I come back and I spent 2 hours in the store only to find out that customer service closed out my ticket and has to refile and start the whole process over. I have been very patient with the staff but this is getting ridiculous and I know I'm not the only one dealing with lost time and money.
Allie Curro (11/01/2020)
Some people obviously don't have patience nor understand how COVID affected businesses obviously from other reviews, so they have nothing better to do in their pathetic little miserable lives than to try and slander and bring down businesses while being on their social media soapbox but let me tell you I had 3 pieces of higher end jewelry from my Husband that needed their scheduled inspections and I patiently waited until October to get them inspected due to the stores policy with COVID. I made an appointment, walked in and was warmly greeted and taken care of. One of my pieces needed a little work, but they made sure they got it sent in for me. Thank you for being so great during this pandemic. This is the only place my husband will go to spoil me and buy me diamonds ud83dudc8e.
Wally (03/08/2020)
Great service, friendly, helpful
Scott Berghammer (12/25/2018)
Salesman was a pleasure to deal with, coming from 20 years retail myself he did a great job will keep coming back to this store because of people like this.
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