Map
Detailed Information
- Place Types Bank
- Address 51 E Camelback Rd, Phoenix, AZ 85012, USA
- Coordinate 33.5089612,-112.0717164
- Website https://locators.bankofamerica.com/az/phoenix/financial-centers
- Rating 2.5
- Compound Code GW5H+H8 Phoenix, AZ, USA
Photos
Reviews
I have been going to this branch for 20+ years and have always found them welcoming and helpful!
Poor service, Didn't know how to communicate, did nothing to help find my deposit of my stimulus check. Left me completely disgusted with there service and associates.
I’ve always been dissatisfied with this branch. It’s closest to my house so I go occasionally and every time I do it has a problem going on. From atm not working, mediocre customer service and long lines. I’d recommend driving a little further and using another branch.
Pretty Frustrated: I got locked out of my account and had no way to access it. (because a banker misread an account that someone was stealing from me. Thanks for the vigilance but...nothing happened) I call customer service to reset the account but the robot requires my account number to help me and get me to a real person (the irony). So I then call local branches near me for help. This one didn't pick up and I called three times at different parts of the day. I called another one and they said I had to go in for the number.
So I went to this branch as it was closest. They helped and were nice but when I got home....they didn't give me the account number correctly...I even clarified twice to make sure they pulled the appropriate one. I called again 30 min before closing time....but no answer...again.
So now all the banks are closed and its a Friday evening and my account is frozen. Cool. Guess I'll stay in and write reviews because I can't get to my bank account...
Was told by another branch that this one was the only one around that had a notary on staff. I tried to call multiple times no one ever picks up the phone. I don't want to waste a trip there is none is there. I should have known when the other branch gave me alternatives like the UPS that I would have issues with this branch.
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