Map
Detailed Information
- Place Types Home goods store
- Address 2272 S Beltline Ct, Madison, WI 53713, USA
- Coordinate 43.0410136,-89.3815825
- Website http://www.flooringdesigns.com/
- Rating 3.5
- Compound Code 2JR9+C9 Madison, WI, USA
Reviews
Horrible experience. Things started out ok, but their customer service is horrible when there is a problem. They messed up and made a mistake, seemed irritated to be expected to fix it, took no responsibility, and became nasty. Renee was terribly unpleasant and aggressive. Think she is one of the owners, but all she cares about is getting their money, not about her customers. I have to hire someone else to fix their mistake. I should have done more research into them and their backgrounds before I used them. Lesson learned. Recommend you look elsewhere.
They came highly recommended. But we've been very disappointed! The customer service is seriously lacking. The product is awful and will have to be replaced within a year. Sarah is a joke! She didn't answer calls, ignored emails and voicemails. The ONLY time she called back is when I complained to my contractor. Look somewhere else to get your floors done!!!
I used Flooring Designs for all the flooring in my home, the backsplash in the kitchen and the stone surrounding my fireplace. I always work with Sarah who has a really good eye for color, knows what is trending, and has attention to detail so I don't forget the little things, such as edging for the tile. She's a great person to work with who really understands design. Thanks Sarah, for helping make my home look beautiful!
VERY nice people to work with, from sales to installers. Great selection, very good prices and on time install . Used them before and had the same great experience. Kudos to the team at Flooring Designs ! Thank you. I will be back.
They were fine until the product I ordered didn't fit what I had asked for. At that point, the customer service became non-existent; they did nothing to try and rectify the situation. They were more than happy to take my money, and, once they had it, they were done with me.
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