NOAH Desert Mission Health Center

They actually care about your mental health and wellbeing!!

Horrible experience with their marriage counselor Anthony Staracino. My husband and I saw him a few times and realized he is very Bias and unprofessional. He said that I am a narcissist, that I need to get over myself and he wished that I was able to argue with someone like myself! Like wow! I was in shock and In disbelief! You do not talk to your patients that way when we are coming to you for help. As a counselor you are suppose to help and encourage us Not Be put down n discouraged! He is unprofessional rude and bias. He definitely does not have any life or relationship experience to help anyone out! Just because you have a degree means nothing when you have no common sense! He’s a joke.

Dr. Samosa and her dental assistant and staff are wonderful. I've had 3 tooth extractions here at NOAH Desert Mission and they all have gone like a breeze. Dr Samosa is not only amazing at her profession, she is personal, polite and just very warm and nurturing. I've referred my sister and boyfriend to her. The office staff gets two thumbs up. They are all so polite and welcoming and get you scheduled quickly The center also accepts Medicaid,and Medicare. This center gets 5 stars from me!

ABSOLUTE WORST HEALTHCARE EXPERIENCE OF MY LIFE. I have never felt so unbelievably unimportant to a clinic in my extremely thorough experience with the medical industry. I have chronic health issues that cause pain and other problems and have seen dozens of doctors every single year for at least the last 6 years. This review is a result of about a dozen different experiences that i have chosen not to report because i have worked in customer service in various capacities myself and i have dealt with many people who overreact to things because of an overblown sense of entitlement. This is NOT overreacting at this point. This place is a disgrace. EVERY SINGLE TIME i call to talk to an MA i am kept on hold by the system without so much as one second of acknowledgement from anyone, for AT LEAST 15 minutes. Even FIVE minutes of listening to the same 30 second recording on a loop is maddening. For anyone. There is NO WAY to call the location directly and even when you do get a person, they are largely incompetent and no one EVER has apologized or even acknowledged my polite complaints about the wait time. I've even done so in person and was shrugged off by the receptionist who changed the subject. Who trains these people?? Regarding incompetence, I don't know if the industry is just so desperate for workers that the minimum standard has been lowered to a 12 year old's level of comprehension, but my interactions with these women are downright cringey. I ALWAYS have to explain what I'm asking for at least twice. I might as well be explaining my medical concerns to a tech at a nail salon. These people are clearly glorified receptionists and nothing else. They can't understand simple medical information REQUIRED to be able to transmit a message effectively to a doctor. Useless. A while back i requested four separate things that were all important - one was urgent. Two weeks later not ONE single thing had happened, AND the information they had on file was inaccurate. I swear to god the woman i spoke to at the time sounded illiterate... FOUR MONTHS later and literally NONE OF THEM were handled. I let it go because I was moving out of town and couldn't be bothered to try again. I was too angry and stress compounds the issues I already have. There have been several smaller issues that were similar and always i find that the level of acknowledgement and apology is either weak or non-existent... It's customer service 101 people. Come ON. There was also a particularly unpleasant experience with someone on the behavioral health staff. As soon as I began treatment with her, I knew something was off. Everything about my experience with her felt unprofessional. In the short course of our sessions, before I quit, I witnessed her talk about her personal life, make wildly inaccurate assessments of what i was sharing (no, that's not what i said, are you even listening??), Inaccurate use of EMDR therapy (I've worked with other therapists with this modality and it was effective where this was useless) AND I had to call her out on interrupting me. She was receptive to the feedback but a couple weeks went by and she started back up talking over me. The worst part, though, was that when I no-showed once due to being in crisis she never even called to find out what was going on. She never followed up when i stopped coming in either. Today I was kept on hold by the system for a solid 15 minutes only to be hung up on as soon as it sounded like someone was about to pick up. This could have been a mistake, but I wouldn't know because no one called me back to say, "sorry we got disconnected, how can i help?" - why? Aren't I on caller ID? HOW are you not trained to reconnect if disconnected? I proceeded to then call again and wait for an additional 17 minutes without any acknowledgement before i gave up. Apparently I have to go in to get the very urgent imaging referral I need now, because I am injured. We'll see how it goes, but this is the last straw for me. I'm no longer dealing with Honor Health in general. It's a disgrace.

Dr. Kimble is truly amazing. She’s by far the kindest soul I’ve ever met and was so good to my son. I’ll never use another dentist again. Thank you Dr. Kimble and staff for being kind, caring, and SO professional.