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Kay

210 S Gasser Rd, Baraboo, WI 53913, USA
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Detailed Information
Openning hours
  • Monday 11:00 AM – 7:00 PM
  • Tuesday 11:00 AM – 7:00 PM
  • Wednesday 11:00 AM – 7:00 PM
  • Thursday 11:00 AM – 7:00 PM
  • Friday 11:00 AM – 7:00 PM
  • Saturday 11:00 AM – 7:00 PM
  • Sunday 12:00 – 6:00 PM
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Kay
Kay
Kay
Kay
Reviews
lori Weinke christianson (10/17/2019)
Broke my chain on my Jane Seymour open heart necklace had it repaired in no time. Very kind ppl cleaned n checked diamonds on the mom charm.
Diane Fenske (04/23/2018)
If I could do a no star I would! I purchased two linked men's bracelets from the Kay's outlet store in the Dells in December 2017. I was told at that time that after I give them to my husband for Christmas and the other for his 50th birthday that I could bring them in to have them take out any links if they were too big. My husband took them back the other day only to have one of the ladies take them and see if they could take links out. In the meantime she took a personal phone call, the bracelets laid in front of her the whole time she was on her personal call. After about 20 minutes of him standing there waiting she got off the phone and came over and said okay now back to your bracelets, sorry we would have to send these out to have links removed and it would take 2 weeks. Are you kidding me!! Needless to say he took them to a local jeweler and he did them for him right away and only charged him $10 total!! Bam! Done in under 15 minutes! I will NEVER shop at Kay's again. When a personal phone call is more important than a customer who spent a good amount of money in your store comes in second that is unacceptable to me! I will not recommend Kay's to anyone and I will let them know they don't care about their customers!! Horrible experience!
Valerie Lowe (12/07/2017)
Was very disappointed that the salesman was just trying to sell me something that day rather than help find what suits me. I've been to other kay outlets and always had a great experience. The gentleman here either didn't know what he was talking about or lied to convince me to get a diamond when I asked questions about gems. Either way he was no help.
Sara Makenzie (08/19/2020)
Very professional
David Chambliss (04/22/2018)
$15 dollars to resize a watch. I could stomach that, but the 25 minutes it took to check me out by the new guy (he was great btw) but the issue was the experienced lady who knew that he was checking me out the wrong way and just left. The new guy was obviously stifling and needed training that he was obviously not being provided. He asked for help and she actually told him not to bother her. Honestly told him that he was doing it wrong and then left. She should not have her job. I will never go back, and I will be bad talking this store to anyone that asks. Other Kay's jewellers have been great.
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