Map
Detailed Information
- Place Types Shoe store
- Address 10405 N 31st Ave, Phoenix, AZ 85051, USA
- Coordinate 33.5802982,-112.1247506
- Website https://www.famousfootwear.com/
- Rating 4.2
- Compound Code HVJG+43 Phoenix, AZ, USA
Photos
Reviews
I like all Famous Footwear stores. I didn't like the way the young gal was by my side as if I was going to steal something. Honey gal, nothing is worth stealing I love my life!
1 star for customer service. Asked who I thought was the manager if there was anyway they could check in their system or confirm a size shoe I wanted from a different store since this location did not have it (35 min drive so I wanted to be sure the store had it). She did something on the computer then called the store said “do you have time for a shoe check? No, okay”. Then hung up... didn’t even try. Says they might have it and that’s it. I walked out and found the number. Called and they helped right away. The only reason I asked Her is typically they would have a faster time connecting between store locations but apparently not I guess.
Cashier was super nice and helpful. They didnt have my size but the did online. We still got the buy one get oke 50% off sale and shoes will be sent to my front door. Great customer service!
Bought some Chucks here n ended up leaving my tennis hat. Didnt realize this until I got home. Place is very honest. Saved it for me n the employees are very friendly.
I went into the store in kind of a bad mood. However, I was helped by Cindy & Alan. I left this store in such a great mood all because of these two associates. They helped me look through pretty much every shoe while making great conversation in the meantime. I will definitely be back to this location. Thank you Alan & Cindy!
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