Wayne's Appliance

Worse experience I have ever had .. DO NOT RECOMMEND COMING OR DEALING WITH THIS PLACE.. SALES SERVICE IS VERY RUDE.. ARGUES.. THEN HANGS UP ON YOU.. NOT WORTH THE HASSLE NOR MONEY THEY CHARGE FOR STUFF THEY SELL !!!

I would not recommend going here I bought a fridge from these people and it has not worked right since the day they dropped it off and everytime the guy comes to look at it he says there is nothing wrong but tell me if there's nothing wrong then why does the freezer never freeze ANYTHNG?

The grandma told her grandson to be a con artist she didnt know she was on speaker phone. I have decided to get my refund since she said that to her grandson. Then the grandma was rude about giving me my refund. I had to get in an argument with her because she has poor customer service skills. Lost my business. Just get your appliances at a reputable place like lowes, sears, or home depot down the 95 hwy.

I purchased one of their used washers when I got it home and have a small squeak in the spin cycle no big deal drove my girlfriend nuts it kept getting louder and louder so about two weeks 3 weeks later I went over there they said if I wanted to bring it back would be no problem I brought it back and just picked up another one brought that home they stand behind their service and are very pleasurable to do business with

I had an issue with my defrost timer on my fridge. I called Wayne's and asked if they had the part without even asking for the model number they stated they had it and it would be $20. I look online at pricing and it is about mid range for the part (at this point I think the part is new since they never stated it was a used part). If you call them out I would double check that the parts are new and not used parts that they are selling at the same price as new parts. I buy the part anyway since I need the fridge to work, upon removing the defrost timer I notice that it has a ground wire that the new part does not have a post for and the unit on the back is larger. I am thinking that the new unit is self grounding due to better ways of doing things. I go back down to Wayne's to confirm this and to double check that I have the correct replacement part before I cut the ground wire off (had to cut it since the compressor grounds to the same place). I go in and the woman in the office tells me that "He is out on calls". I can understand this so I ask if she knows when he will be back so I can come back and ask him. Again she says "No", I then ask if she can call him then, again she says "No". I then ask if I can leave my number and she says "No". It wasn't until I said to her "Lady I know your busy watching T.V. but maybe you could take 5 min and give your paying customers some customer service" that she took my phone number. Then she informed me that I was talking to the business owner which appalled me even more. I let her know that she was a horrible business owner. I wish I would have read the reviews, I finally called A plus Appliance Service and they confirmed that yes I needed to just cut the wire which they did not have to do since I bought the part elsewhere (I wish I would have though it was $10 more but it would have been brand factory sealed part.)