Fiddlehead Dental

As a patient of Fiddlehead Dental, I’m always impressed by the warmth and friendly atmosphere of the office. Dr. Chuck and Dr. Lynda, along with all of the staff, are always so welcoming, professional, and considerate. They are passionate about providing dental care to those in need, and are approachable and so easy to talk to.nnAs a teenager I wore braces, but as I’ve aged my teeth had begun to shift. As a result, I’d become self conscious of my smile. I found I was smiling less, or would keep my mouth closed so as not to reveal my teeth. On a routine visit with Tiffany, one of the dental hygienists, I mentioned my desire to learn more about clear aligners to help improve my smile. Tiffany brought Dr. Lynda right over to talk to me and gave me a bunch of information. Before I knew it we had a plan and scheduled appointments. I was thrilled! I am so pleased with the results. Now, I love my smile. I’m grateful to have such a wonderful team of dentists and hygienists that truly care about my oral health and dental needs. If you’re looking for a dentist, I would highly recommend Fiddlehead Dental.

I feel like family, its that awesome. Ive been going to Chuck and Linda most of my adult life, they are wonderful people. The staff is kind and caring. A shout out to Kathy who is always generous with her words and that makes my day.

I've never had a bad experience going here for my dental care. The staff is warm and welcoming, and there is distinct family feel to the atmosphere that is incredibly rare in a healthcare setting. Some dentist offices judge or lecture their patients, but I've never encountered that here. They take a team approach to treating what is wrong, and each patient is looked at as a person and not just a clinical case. I used to go to a dentist closer to home, but I found Fiddlehead and the extra travel is something I've never regretted. For those of you who can't stand the dentist, Fiddlehead is your answer to that problem.

Unfortunately, I do not have a positive review to share. However, I did feel that it was important for the public to be aware of. I shared this experience with other parents already, and they were just as appalled as I was. Fiddlehead claims to be a family owned, family oriented business... I disagree. A year ago my family had an emergency on the same day that we scheduled two of our children for dentist appointments. When I called to cancel our appointments, Kathy the office manager was very irritated with the cancellation. She told me there would be a $40 charge per appointment cancelled. I asked her to have mercy due to the fact that we just had a miscarriage. She reluctantly waved the fees. And year later today, two more of my children had a dentist appointment again, and we had another family emergency. My daughter was missing. The worst feeling in the world. My family was in a panic, and so my sister called Fiddlehead. She spoke to Kathy. She told Kathy we had a family emergency and that my sister was watching my other children, and to please cancel the appointments. My sister said Kathy was nasty to her, and that i may want to call. So i picked up the phone quickly and explained that one of my children were missing. Kathy indeed was very unkind, and reminded me that she already cancelled for me once before. I reminded Kathy that in two years I canceled once (during the miscarriage) She told me I would still be charged the $40 cancellation fee for both children if I cancelled today. To think that I was actually suppose to take my children to the dentist while i had one child missing??? I was completely disgusted. I asked to speak to a manager. She said she was the manager. So I told her to take the $80 if Fiddlehead needed the money that badly, and that she will never see my family again. Needless to say, we found my daughter thank God, but I could never trust Fiddlehead Dentistry if they would support their management in treating people in such a way. I hope everyone has a better experience than we did, but I would suggest not putting your family or your money, in the hands of this company.

Thank you to Jessica for the BEAUTIFUL job on my teeth!!!!