Vermont Medical Sleep Disorder

I am surprised to read such poor reviews, I had a great experience at the Essex location. It was clean and cozy. Isaac was very professional and accommodating. I was really nervous but he made me feel very comfortable. The one suggestion I would make is to upgrade the pillows.

The girls were awesome that set up the sleep study. It’s after the fact. I couldn’t get equipment for my machine. They said it was due to COVID . Surprise surprise when I switched to another medical clinic my stuff was in. After a year. So then they gave the new place the wrong insurance information. . So again I wait. I have finically gotten equipment but it’s taken a year. .

Glad I dont work here anymore. I was sick of having my hands tied trying to do the best for our patients. I worked at the Middlebiry office and had practically no support from our Essex junction lab which is the corporate location. I'm very sorry for any bad experiences. Middlebury lab is no more. I see a complaint here for the st albans lab, as far as I know there are still good folks who work there, but keep in mind they are only allowed to do what corporate lets them. If you have any complaints you can contact the owner Ray paquette at the Essex junction location.

Went to the facility in saint albans place is a dump and the experience was terrible. Save your time and money and go to urgent care where you can take home a head piece and do your study at home in the comfort of your own home. It was September when I went in and the carpet wasn’t even clean still had salt stains from the winter before. Had to wait till December to get my results because the dr doesn’t care about his patients and took a 3 month vacation. Beds are cheap and uncomfortable and not very clean. When I went in for my cpap fitment I tried on a mask and he put it back in the bag and back into the drawer. I doubt they clean everything like they should. The only good part was the nurse I saw for both studies as she was very professional, hard working and helpful. Because I had to wait so long to get my results it was the new year before I got the second night in and that meant a new deductible so it cost me 800 dollars out of pocket. I complained to the woman in charge of payments merely to vent at how frustrating the whole ordeal was and she went on the offensive stating that I should have known how much my deductible was and that the dr had a right to his extravagant vacation. I hope he enjoyed it as it cost me a lot of money not to mention all the terrible nights of sleep I had to endure. Aside from the nursing staff it’s apparent they don’t care about their customers and are only out to make a buck. Wish I had gone to Champlain urgent care and got the take home study equipment. Tell your dr to refer you anywhere but the Vermont sleep disorder center.nnUpdate:nBeen trying to get ahold of the girl in charge of supplies as I need a mask. Been trying for three months now to get ahold of her. Nothing not so much as one call back. Thinking I’ll contact my attorney and see what kind of legal action I can take against this company as they are blatantly denying me essential and much needed medical care. Sleep apnea is a serious health risk go anywhere but here!

Doctor Gorman is great but this company will not call you back, even for follow up visits. The ladies at the desk told me that they have too many clients and they don't make phone calls.