Surface Creations Of Vermont

I’m never one to leave a review for any business, but I am so bummed by my recent experience with surface creations. I ended up purchasing quartz countertops from them and my local dealer told me upon purchase that I had 5 additional square feet of stone to play with, since my island is 8ft by 3ft... first red flag; since I should actually have 6 square feet leftover. I have to say one positive about this business is that they are were timely in their delivery of the stone, however I specified I wanted it delivered anytime after 3pm and they ended up coming to my house a little after 2pm. Luckily I just barely had made it home after leaving my work super early. So when I email my local dealer from sticks and stuff asking him where my additional 6 feet of stone is; he told me I’d have to go to surface creations to pick it up, or else they’d throw it away. So I call them and the First Lady I spoke with had no idea what I was even talking about. She transfers me over to this other lady who tells me I’d have to wait a week for them to cut another of the same quartz countertops and that it would be raw and unpolished, because it costs more to get it polished... Explain to me how is this so when I paid around $100 a square foot? Why can you not give me my 6 square feet additional that I paid for? I will never recommend you to anyone!

Where to begin! We purchased our quartz countertop through a local dealer that uses Surface Creation to install. When the templater came, we were told we would have 1 seam, when the installers arrived, we had five. The problem was with our stovetop, instead of cutting out a hole, just like they do for the sink, they had 2 seams on each side of it. When we objected to this, they said it was the only way it could be done. That is not so, our sons is done without any seams. Also, the sink didn't come the day they came to install. They said it was not ordered by the local dealer. Well, how did they know what size to cut the hole for the sink, if it had not been ordered. Not only that, we picked one out right there the day we went to view. And I have to agree with a review that I read, the sink is CHEAP! I would not recommend buying a sink from them ever. I am sorry that I did not research this more. We had 3 backsplash pieces and all three were different heights. We had a triangle piece that they totally cut wrong. So, they had to come back to take out the backsplashes and triangle piece and the whole side of quartz where the stovetop was, because we would not accept it the way it was. When they finally came to install again with the new pieces, the triangle piece was cut wrong again, even though we had sent back the original piece of our old countertop for them to follow. After a month with no kitchen, it was finally completed. I love my new countertop, but I will never recommend this company to anyone. As I said to our local dealer, we spent a lot of money on this countertop and we wanted it done right.nIt was not a fun experience at all.nnps: We felt bad for the installers. They have to deal with the customers unhappiness because of the terrible craftsmanship that was sent.

Fantastic showroom! Pam was great to work with.

Surface Creations is an absolutely wonderful company to work with. They did an outstanding job in every step of making sure our new granite countertop was templated, cut, polished, and installed perfectly in our kitchen. Devyn Wainscott of Surface Creations was phenomenal with emails and patiently walking us through the whole process and answering any and all questions. Curtis, our template person, was professional, knowledgeable, and detail oriented. All in all we would highly recommend contacting Surface Creations for your granite or quartz needs. You’ll be so pleased you did! Thanks Surface Creations ud83dude0a

The owners of this company cares deeply about their costumers and their employees. The Dealers that Surface Creations choose to work with share the same goal of costumer satisfaction. I worked for Surface Creations for 1.5 years before I chose to part ways and follow other goals of mine. The owners were supportive and wished me the best and told me I could come back if they had a position available. This is a company run by real people that care about other people. This is a quality that is hard to find in companies which is why they thrive above the rest.