Rent-A-Center

The new manager is a joke.I rented with rent a center for 7 years and bought 19 items from them I loved the ease of delivery and the warranty that protects the items. Jess was the best manager they had. After he left it all went down hill. Tj is a jerk who loves to be the boss but blames everything on other employees. I'll come back to rent a Center when TJ gets replaced.

TJ is a horrible manager. He answers the phone with such a attitude. He doesn't even want more business he seems like asking about an item is a inconvenience and gives everyone a long speech about if you dont pay on time he will come to repossess the next day. Been a customer a long time and didnt like the way he was talking to other customers I paid my items off and will come back when hes gone.

Sorriest people I ever talked to, they keep calling for my son, I have nicely asked them not to call, even gave them my son's phone number and still they keep calling. Now Nice went out the door, when they call they will get a serious ear full.

Nice at the store , and when we first did business it was fine. On the day of delivery they were several hours late and forgot a power cord and damaged trim in my house and would not remove the fridge from its location and when asked to get the old stove to the garage only took it for pee out the back door. since I forgot the cord to the stove they said it in our living room placing it on top of things destroying them when there was well over 15 ft of clear space on three separate walls in the same room they could have set it down; not to include damaging the fridge and scratching it on the way in so our brand new stove is already damaged. They were dismissive and rude to my wife and when confronted about this experience the manager stated that the next payment that was coming up with b on them and we wouldn't need to worry about it....... When we went in and appreciate it the quote-unquote fix to the situation decided to get a PlayStation long story short end up making the payment and told the next payment would be taken care of. We ended up paying the next payment as well which means you've made all the payments so far received absolutely no real discount this weekend other than the current sales that were already going on they were offered to everyone. When trying to contact us store no one answers Oren put on hold. And I've spent the better part of four weeks calling everyday the customer service online for rent a center and countless emails and have not received a response yet.

They were supposed to call us to pick up washer, never called. When we stopped by to see what was going on they said the washer was sitting there for over 2 hours and forgot to call us. Then get the washer home and no freaking drain hose. The help need help