Kingman City Mayor

Do not call. The wait times are over 30 minutes. You are better off just going in the office.

I found the people in the water department to be very helpful, understanding and accommodating. They did everything they could for me except pay the water bill themselves.

Extremely upset with the City of Kingman Water/Sewer/Trash Company! Somehow I missed a payment and was behind. They sent me a disconnect notice on the the 8th and it arrived yesterday at 4:45pm. (15 minutes before the close of business!) I called them stating, I had somehow missed a payment and do not get paid until Wednesday ..(Tomorrow) They informed me they no longer extend payment arrangements and the water would be shut off that day. Today I went to the pawn shop as soon as they opened. With something I value to no end. Got the $100 thank you Pawn World. I get to the City of Kingman Water department pay the bill and ask for a manager. A blonde woman came out introduced herself, I then explain that I take of of my dissabled mom and to have 15 minutes to come up with $100 is NOT GOOD BUSINESS PRACTICE. She tells me they give 10 days from they day they send the notice. Blames the post office and then tells me about auto bill pay. HUHH??? What in the hell?? That has NOTHING to do with giving me 15 minutes to figure out how to come up with just under $100 to pay the bill. This was a honest mistake and I am nearly certain that with a dissabled person can't get the major utilities shut off when the temperatures are over 90 deg. Water is important to living. Blaming the post office blew my mind! Then telling me there is auto bill pay..(Most all companies have this option) Then ignoring the fact that I have a dissabled mother in the home... JUST SHAME ON YOU KINGMAN WATER COMPANY SHAME SHAME SHAME SHAME!!! Edit: Also want to make note that I let her know that I would be posting to social media about how angry I was about this situation. Her response was to look at my bill and say "Ok taking note of your address"

I can't believe they don't want to build a mosque here. ☹️🕌

The women that are in the front office of the water dept. Rude!! Rude!!!!