Map
Detailed Information
- Place Types Local government office
- Address 115 S King St, Georgetown, DE 19947, USA
- Coordinate 38.69209,-75.3797829
- Website https://tools.usps.com/find-location.htm?address=19947&location
- Rating 1.7
- Compound Code MJRC+R3 Georgetown, DE, USA
Photos
Reviews
The Little Gym of Georgetown has been in business for 3+ years at our address. To date we have routinely received mail months or years after it was mailed. (The years are in direct relation to Christmas cards from 2017 that were received in March of 2019.) We have had multiple calls with the Postmaster and were often told it will be taken care of but continues. Today we received mail for the first time in 5 months. Calls had been made and there was no mail in our box at the post office or in or physical box at the gym. We were told there was no mail until we were able to flag down the postal carrier and she said it was in a box we didn't have access to. This too is not a first. How can a government body be so mismanaged and its employees so horrifically trained to do their job? Worse, I can't post without giving at least one star when they deserve far less for poor service.
Try living without the fine service the Georgetown postal service provides each & every day. Then learn to be GREATFULL .
This is regarding the post master at the Georgetown De. location. I didn’t get her name. I had an issue with a change of address that i had asked politely to speak with her. She took over five minutes to even come talk to me as one of the clerks up front had to go get her from the back. She approaches me and does not greet me at all. Just came up and stared as i was waiting for her to ask me what i needed help with but she never did. So i explained my issue, she the very rudely expresses that she has already talked to someone else in the family about this, and that what this family member told me to do that the post master stated to her before was not correct and that “she does not know where she is getting her information from but it’s not her”. Very rude and arrogant. This is not the first time she has been this way towards me or another customer. I have seen how she treats people in the line in front of me. Very disrespectful to my family member that went in there and to me multiple times and we never have gotten the issue resolved of my change of address because she refuses to help us. I’m not usually one to do this type of review, but it’s to the point now i still don’t know how to resolve my question/concern and she doesn’t seem to care. Terrible customer service.
This is the worst post office I have ever dealt with. I have had many issues and every time I have had to talk to management at the post office they have been less than friendly. They continue to lose my packages and my mail carrier always gives me mail that isn't mine or marks things as delivered when they aren't. For a while I even had an issue with one of the package lockers at my complex not opening. I spoke with the post office on 3 different occasions before they finally replaced the key. And then I got a passive aggresive note in my box from the mail carrier asking for the key back when I had given it directly to her supervisor the day prior. . I'm not sure why adequate customer service is so hard for them. This post office alone is honestly enough to make me want to move out of this city.
I am moving to DE in a couple of weeks;however the VA PO began sending my mail & Pkgs 3 wk early. I spoke with VA PO several times to please resolve the issue as I was also being charged postage due. Was promised they would & were in contact....no response, therefore, I called the Georgetown PO direct and spoke with Peg. She not only explained why this had happened but removed the postage due. She was friendly, professional, and most helpful. This experience is helping to make a stressful move easier.
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