Costco Pharmacy

The lead pharmacist/manager was very understanding and professional. I’m sure it’s a very difficult job. Especially not knowing patients full histories. She took the time to ask questions & educated me on what little information they receive from prescribers. For instance, when doctors leave a practice. The managing pharmacist went out of her way to listen. Which, was impressive to me coming from a large pharmacy.

Pharmacy Staff is horrible!! I attempted to begin to transfer all my prescriptions over to Costco Pharmacy after I was informed by a friend that their prescriptions are much cheaper than other pharmacies but was made to feel like a criminal because of what my medications are instead. They were able to call my doctor and verify my condition, my medications, how long I've been a patient, whatever information they needed. Still I was told they would not fill my prescriptions because they've not consistently filled my prescriptions prior (DUH I'M TRANSFERRING MY PRESCRIPTIONS OVER TODAY AS MENTIONED WHEN DROPPED OFF) and my reasons (chronic pain caused by an underlying condition) for receiving my PAIN medications were not valid. My very real medical CONDITIONS diagnosed by a licensed doctor weren't valid reasons for them to fill my legal prescriptions prescribed to me by a licensed medical doctor. They are a joke. I will never attempt to use Costco pharmacy again. I would much rather pay the extra money for my prescriptions where I am treated with humility, dignity and respect. I have never been treated that way by any other pharmacy in my life, because it wasn't just that they'd denied filling my prescriptions, it was the way they treated me from start to finish. The way the insinuated that I don't suffer from a legitimate condition or I am in some way abusing my medication. It's a shame that people are discriminated against based on the way they look (I look very young) and the medication they are prescribed. There was no basis for them to deny my prescriptions other than the attending personnel had decided the minute I handed her my prescriptions that she was not going to fill them. She was very short in verse and condescending while taking my information. When I came to pick my prescription slips back up after they informed me they wouldn't fill them, she immediately walked over and whispered to one of the pharmacists, who in turn made a point to see who I was. Grow up, you're supposed to be professionals! On top of that they didn’t ask for ID before handing me back my NARCOTIC prescriptions.

Costco Pharmacy is amazing - professional courteous staff and best quality standards just like any other product they sell in their store - whether it’s a product, service, well lit store or even a generous size parking space, they know how to do it - I love Costco because of their integrity and member centric approach !!

If you take a controlled medication, watch out. They are absolutely judging you and will treat you like you’re a drug addict trying to pull a fast one on them. Have had several unpleasant experiences here, particularly with the manager, and the last time, I was so humiliated I left in tears. Not everyone needing a script filled is a junkie, people!! There’s a way to conduct business and some of these folks have no idea how to do that.

On 5/2/18 I had a prescription filled for a quantity of 90 only to discover the next morning 30 inside the bottle. The label correctly said qty of 90. When the pharmacist counseled me on the meds she looked inside the bottle and said to me quantity of 90. Incompetent and zero quality control. No excuse.