Map
Detailed Information
- Place Types Local government office
- Address 216 Chestnut St, New Castle, DE 19720, USA
- Coordinate 39.6625439,-75.560878
- Website https://newcastlemsc.delaware.gov/
- Rating 1.8
- Compound Code MC7Q+2J New Castle, DE, USA
Reviews
Every time I pay online and call the office they tell me the payment went through fine. Then a week later I get a letter in the mail saying I had insufficient funds! When I have MORE than enough in my bank account! I pay ALL my Bills just fine with the same bank account! I dont think they know how to deal with online banking...
During this time of crisis why are we, the public having to pay a 3 percent fee of your bill if you are paying the bill with a card? Does anyone thinks that fair? The offices are closed and we can't go into pay. No drop box for me. I don't trust that.
I had an issue with accessing my account on the MSC website. Paula very patiently and politely help me through the problem on the phone.
I have been blocked from paying on the website and now they demand I go personally and pay cash only! For a year. My only days off are Sunday's and they close on weekends.. They expect me to just drop off $300 on an envelope when there is no one there and just leave. No receipt or anything! Not happening..It's the 4th of July and they dont open until Monday. They sent me a disconnection notice on July 3rd for a bill that is only 4 days over due. It says Disconnection is on July 7 a Sunday but they dont open till Monday so I can pay the damn bill... I miss Delmarva! At least I got 20 days after receiving the bill to pay! With this city the bill is due immediately after recieving..
Will be renting soon and found out I cannot transfer Delmarva and Artesian water I will also need to pay $10 application fee plus they run credit scores! Just for electric and water! If your credit score is below 620 there is a deposit required! So If husband and wife are applying they only go with the LOWEST credit score so they can get the $500 deposit. Is this even legal?! Wow!
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