Map
Detailed Information
- Place Types Car dealer
- Address 2225 N Dupont Hwy, New Castle, DE 19720, USA
- Coordinate 39.7036,-75.57024
- Website https://www.drivetime.com/?reg=phl&source=local&vend=google&cam
- Rating 4.8
- Compound Code PC3H+CW New Castle, DE, USA
Photos
Reviews
My Drive Time experience was fantastic! I anticipate every red tape process to be awkward and troublesome on many levels however, at Drive Time New Castle, the moment I walked in the door a great experience begin with their hospitality .. felt across the Gallery. Top service, attentive, professionalism, and knowledgeable. Everyone had kind and sincere smiles, all making eye contact whether they were working with you or not.nCharles Ingram is genuine; truly an asset to the team at Drive Time.
Was APPROVED instantly. Called this location. Came in and got the Run-a-round. Said I needed more stubbs & bank would not approve. Then said the Down payment I was instantly APPROVED for was not enough. Their Bank called me & said something DIFFERENT. Salesguys in here are full of it.nJust go elsewhere. Fast!
The overall process was good but I did not like that after I paid my down payment they gave me the info to read and I found out they have tracking devices on the cars. I don’t plan on hiding the car or anything but it would have been nice to have been told BEFOREHAND so I can make a decision if I still wanted the car or not. Also some of the features in my car don’t work like I can’t adjust the drivers side seat and there is something going on with my truck. There may be more but I have not spotted them yet, was told to take it to one of the warranty shops to have it fixed.
The staff was very professional and courteous. I did not encounter not one nasty or in a hurry staff. Time was taken to answer my questions and help me understand every about the car and services. I would definitely recommend drivetime to anyone looking for a car.
Charles Ingram helped me with my purchase. I let him know up front I didn’t want to be in there all day and needed an easy experience. He ensured I was able to review my choices and get in and out quickly!nI recommend them to anyone looking for a hassle free experience
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