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Jessica Sammut (10/06/2020)
My husband and I have been renting in Middletown through DPM since last august. I’ve gotta say despite all of the negative reviews people have left through google, we have experienced the opposite! Nikki has been nothing but professional, helpful and responsive. We love where we are renting (although we can’t wait to own our own home) we did extend our lease through august 2021. There were a few things that needed to be addressed in our condo when we moved in and an issue with our fridge (which was replaced promptly the next day it burnt out with a beautiful stainless steel fridge). We couldn’t be happier with the service she has provided us and our experience 14 months later.nnAfter having a shower leak, that we were unaware was happening-effecting the neighbor below- again was fixed without hesitation in an extremely timely manor. The contractors they use for maintenance are so professional and efficient as well. It always makes me nervous having strangers in my home while I’m alone, but I have felt very safe as well.nnThank you for everything so far, we look forward to continue renting through you :)
otar izoria (04/01/2020)
this is a worst company, i was charged 1252$nThey are LayersnnAlso the evacuate my car because of expired registration :)))) I payed 635$nnDo not leave the apartment until you are sure that the representative of this company has accepted this apartment with you Otherwise, they will give you an invoice with full of lie.nnHere is Damages Charges!!!!nn1. November 2019 Rent Late Fee​$52.50n2. Charge for removing Tenant’s items left in unit​$200.00 ( I left only the mattress)n3. Charge for removal of furniture left in dumpster​$200.00 (I left only the mattress)n4. Charge for cleaning, unit left in very dirty condition​$200.00 (The mat was originally dirty; several times I demanded that they replace the mat, but the owner flatly refused.)n5. Charge for replacing damage stove​$600.00 (I did not replace only the stove heads because they wrote in the letter that if we ourselves do not replace it will cost $ 40)n​​Total: $1,252.50nnLast advisennStay away from Beatrice she is a hidden enemy for you and your family
Denise Yancey (02/26/2020)
Horrible customer service. Called to set an appointment to view a property cause they show by appointment only. Called 2x last week to set appointment my name # was taken and told I would get a call back to set time. Never did so I called today was told they are no longer taking appointments but will add me to waiting list. I asked why I was never called back lady who answered phone got smart and said you dont wanna leave your name and #? I just hung up I gave it twice already to HER and never got a call to set an appointment now they only taking back ups?
Sharday James (11/05/2018)
I just recently started working with them. I was looking at a property. My old landlord said that I owed money,but i went to court with him and won. I gave my fee for the place and I was told by Nikki that all I needed was September payment, this was back in October of this year. And then I would be approved, Long story short I never got approved and or the house. And she has no proof from my landlord except this email,when asked if she wanted my proof she told me no. Smh. So I basically feel like I just got played out of my money and she was never going to let me move in.
Ruth Cameron (08/25/2018)
DO NOT USE this company. They are very rude and will lie to you. The beginning of May I found out my tenant had moved out, when I called Nikki about this she said she had emailed me that my tenant had moved out, she did not. Since May she's been telling me that she has someone looking at the house, it's always on a Thurs., then when I haven't heard from her, I email her and it's either they didn't turned in the application or they didn't qualify. After learning from another realtor, they told me my house had not been listed for rent since 2016. Sure enough after checking their website, my house was not listed for rent on their site or anywhere else. I give them thumbs down, DO NOT USE THEM.
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