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Option Care Health

604 White Clay Center Dr, Newark, DE 19711, USA
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Detailed Information
Openning hours
  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours
Reviews
Virginia Wright (08/18/2020)
Very attentive very nice and caring. My supply's were always on time
David Lawson (11/15/2020)
Meh
Deanne Inkell (09/06/2018)
I can not say enough great things about this company!!!! I switched from a different agency and Jillian did all the behind the scenes work to transfer my care seemlessly. The pharmacy was able to provide all of my supplies and deliver same day, including a request for a change which they handled no problem (and made my life much simpler!). Maureen talked me through my supply delivery and equipment set up. She coordinated nursing visits and even came herself to make sure the lab timings were done precisely on time. Dottie, RN was so caring, professional, and just all around great person. She completed the weekly labs and line with great attention to good hygiene and made me feel at ease that everything was being properly managed. The entire staff were so amazing and stayed on top of every detail of my care, collaborating with doctors and making sure every detail was attended to. I truly felt like this is how they would treat a family member, not just a random patient on a list. HIGHLY RECOMMEND!!!!!
Scott Fender (05/21/2019)
I used this company for 3 years for both in-home infusions and at the infusion center.nnI am struggling to remember a single infusion where something didn't go wrong. They would give me a 4 hour delivery window for my meds, and then a 3 hour window for the nurse to be there.nnMy infusion was usually supposed to take 30 minutes, so to be waiting around the house for seven hours for deliveries was not ideal. The deliveries were constantly late or showing up unannounced on the wrong day. It was a disaster.nnOnce I started going to the infusion center, the problems continued. I would make an appointment for my infusion, only to be told when I got there that they had me down for a different day and time. This happened on at least four or five occasions, although to be fair- they were able to accommodate me on those visits.nnSome of the nurses here know what they're doing and some don't. One nurse messed up setting the IV so bad that my hand was still sore 8 weeks later at my next infusion.nnThe staff here is very friendly. No one was ever rude to me or anything like that, but that doesn't make up for being incompetent. Being ill is enough stress on it's own. I don't need additional problems caused by a healthcare provider, which could be easily avoided with basic fundamental note taking and calendar use.
Eric Bridgeman (07/02/2018)
Nurses are wonderful that come out to your home. It's the people over the phone who a fr e rude and the hassle of making sure you have medicine all the time and a nurse that comes to your house. Sharon is EXTREMELY RUDE she works in the delivery stocking part
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