Map
Detailed Information
- Place Types Insurance agency
- Address 1352 Marrows Rd Ste 105, Newark, DE 19711, USA
- Coordinate 39.6830656,-75.7309375
- Website http://www.302agent.com/
- Rating 4.5
- Compound Code M7M9+6J Newark, DE, USA
Photos
Reviews
Hands down The best.!! Everyone is always helpful especially Michelle. Any questions or concerns they are always ready to help. Always reach out if there is anything concerning, very communicative whether it be phone text or email.
Fell behind on my insurance payments, called to discuss options as far as payments, etc. etc. I had the unfortunate opportunity to speak with Michelle, one of the agents at the Newark office. First and foremost, by far the most rude and demeaning person in customer service I’ve ever spoke to. Michelle, and I quote, told me over the phone that my payment (mind you I was told any payment would reinstate my policy) was a “ridiculous” amount, and then giggled in my ear. Who says that to someone they don’t know especially a customer of theirs, AND especially during a time like right now? Completely blown away by Michelle’s lack of customer service. I immediately requested to speak to someone else. Please ask to speak with Another agent if routed to her!
I have been with Jeff’s agency for over 3 years now and would highly recommend to others. Everyone I have spoken with at this agency has been very friendly, professional and have given immediate responses to all my requests. Pricing is very good and they make sure I’m receiving all qualifying discounts. Will continue to use Jeff and recommend anyone looking to switch to give him a call.
Jen Greer could not be more helpful or professional to work with.nThank you!
Jeff’s agency is by far the best insurance company if your looking for honesty and fair quotes. I have been with him for 3 years now and whenever there has been a question/issue, Jeff and his team are right on it and never once make me feel like I’m not their top priority. Professionalism at its finest.
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