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Michael Romagnoli (10/13/2020)
This agency is bent on ripping off senior citizens. They refused to cancel a policy, except on the anniversary - and then refused unless extensive random documents were presented. None of this is required by law.nShame on them. An investigation has started against them with the Delaware Insurance Commisioner's office.
Megan Orlando (01/06/2020)
I have worked with Jim Dorsey, Jr. for many years. Jim is knowledgeable and a pleasure to work with. He takes pride in his work and has taken it upon himself to review our account from time to time to ensure our coverage and rates are the best Nationwide can provide. I plan to continue my business with Nationwide and would recommend Jim to others.
David Strauss (01/05/2020)
They have superior customer and personal service. They are always there when I have questions or problems. Jim Dorsey is an amazing agent. He is extremely helpful and knowledgeable about car and homeowners insurance.
Jayna Nowell (08/02/2019)
My experience with Nationwide (Wallace and Braun) has been superb. Each time I’ve contacted Jim Dorsey, Jr. for assistance, he has proven to be efficient, honest and effective. He genuinely puts forth great effort to find me the best rate. Additionally, his rate of response is phenomenal. I’ve never waited an extended period of time for a response and resolution. After years of service with State Farm, Nationwide (Wallace and Braun) stands out among the rest as the best insurance company.
Christine Snow (01/04/2019)
I recently contacted my insurance agent Jim Dorsey to see if a lower rate was available for my car insurance policy. Jim very quickly responded and asked me questions to understand my current insurance needs. He was helpful, provided great service, and was able to get the payment down to make it more affordable for me. I'm happy to continue my business with Nationwide, knowing I have an agent and company I can trust!
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