Map
Detailed Information
- Place Types Insurance agency
- Address 205 N James St, Newport, DE 19804, USA
- Coordinate 39.7156514,-75.6106473
- Website https://www.drassinsurance.com/
- Rating 3.5
- Compound Code P98Q+7P Newport, DE, USA
Photos
Reviews
If I could give zero stars, I would! I've had Drass for commercial insurance for 4 years, the company recently went up on my policy for no reason (no accidents and no claims) without notice. they also sent out my billing information 2 months after the renew date and expect me to pay the increased rate. the ladies i spoke with was unprofessional, nasty, had no understanding and no consideration for their delay in sending out the invoice late and for the increased rates.they took no responsibility for their mishap. they had a take it or leave it attitude. and for a client that have been with them consistently for 4 years this was unacceptable. to go up on your premium in the middle of a pandemic is horrible when most insurance companies offered their clients 15-20% off their premiums, Drass went up 15-20%! this is unacceptable and forced me to have to find another carrier.
Horrible insurance agency that constantly doesn’t answer phones. Is out of the office, doesn’t return messages left or emails sent. Fired them this morning for rude behavior in addition to the fact that for the 5th time in recent memory they didn’t even get back to me to add new vehicle to my policy and wasted my time chasing them around. I would never use this agent for your insurance needs, ever. ud83eudd2cud83eudd2cud83eudd2cud83eudd2c
A great business, fantastic people!
We use Drass for our corporate and personal policies. Nobody likes paying insurance, but at least Drass makes it simple. They are always quick to assist with any request, and the entire team is pleasant! They get an A+ in my book and they have been servicing our needs for years!
Helpful staff.
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