Map
Detailed Information
- Place Types Jewelry store
- Address 1365 N Dupont Hwy, Dover, DE 19901, USA
- Coordinate 39.1962052,-75.5420334
- Website https://stores.zales.com/de/dover/1365-north-dupont-hwy-.html?c
- Rating 3.7
- Compound Code 5FW5+F5 Dover, DE, USA
Photos
Reviews
Dana is totally Awesome!!! She goes above and beyond to make sure you absolutely love your purchase!!
Very disappointing experience here! Employees are very incompetent
Great service as usual
My husband purchased three items from this store and I really liked two of the items but one pair of earrings didn't come with any backs and the other earrings didn't latch right and pinched my ears. He had lost the receipt but we thought the store would have their own records so we went to return the second pair of earrings. The sales lady was rude and seemed bothered that she had to get up to help us and wouldn't accept the return without the receipt. Hopefully we can find the receipt so we can return all three items and never shop at zales again!
I bought my fiancé’s anniversary gift years and years ago and had a good experience. I was recently shopping for an engagement ring and I bounced between a few places before I ended up here and found exactly what I wanted. The woman who assisted me was very kind and she answered all of my questions and gave me plenty of options.nnWe had to go in to get the ring sent off to be sized and we spoke to another associate who was also very kind and helpful. When we went to pick it up the same associate immediately recognized us and also assisted us with some options for a wedding band. I frequently shop at plenty of places where the employees wouldn’t know me from a stack of paint cans and the fact that she knew who we were and what we needed is an example of top-tier customer service.nnAlso: get the warranty. The peace-of-mind is worth every dollar.
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