M&T Bank

New member to M&T bank, Kat Jones was glad to assist me with a mobile banking error where I couldn’t make transfers. Kat and her team went out of their way to get things set up for me and showed me how to use the ATM’s cash deposit feature— really nice for immediate access to funds.nnThe following day, Kat followed up with me by telephone to ensure the problem was resolved. I highly recommend this branch of M&T, Kat deserves a raise. Excellent customer service!

Most unprofessional bank since the new manager took over. Pam Kaper is ruining the branch. Employees are unhappy, and leaving. She is chasing customers away that have banked there for years. My family enjoyed banking there for years until she arrived. Her toxic approach to business is very disappointing. We have since left the bank as are many others. Hopefully upper management will wake up, and make a change to this once great M+T Branch

I open an account with this bank I haven't have any issue. I have my account with them over 8 months and so far so good.

Very poor customer service. Employees leaving due to poor management.

Very professional