District of Columbia Housing Authority

Employee

Mrs. Jackie Holloway have a humble spirit, pleasant customer service, and a heart for the people. Thank you for your time and service to the public. We need you in our community to build back those gaps of humbleness.

Thank you Linda for such courteous customer services this morning. I came in under a lot of stress, just finding out my mother was leaving her rehabilitation facility; NEXT WEEK! I recently exited a domestic violence marriage, leaving behind my home in VA taking just my clothes and dogs. Linda immediately acknowledged my present (of course as I was putting gum into my mouth). Unfortunately no good news but she immediately came up with other options. She even went to the extent of circling a few good options on that list. Thank you Linda, I would love to fly the skies with you. Apply to American Airlines this coming fall as a Flight Attendant. You would be great. Above and Beyond Miss Linda Hunny

I’ve been on this waiting list since 2007 and they try to put in 2 places that was way worse than where I’m staying now one place Potomac gardens I’m trying to get something way better than that and where I’m living every time you call you still on list smdh

I understand the challenge of managing this difficult process. Web portal is really complicated and not user friendly. Make it easy, let people register and see their status. Send acknowledgement email back when documents are uploaded or give access to user who uploaded the doc. Please fix the web portal, that may be half your problem.