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First Security Bank

2012 E Robinson Ave, Springdale, AR 72764, USA
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First Security Bank
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Shelly Lacross (10/15/2019)
I called this location today trying to transfer money over to my savings account and the lady who answered the phone was very rude. She asked for my account number and i said can you look it up by social i dont have my account number on hand. He response was, no i need the account number. I was confused because i always have them look it up by social. So i had to go dig through my purse and find the account number. After going through all that she transferred me over to the call center (thank god) where they asked for my social or account number so that they can look it up. Im not sure who answered the phone, but clearly they need some customer service training for employees.
Getty Woidtke (09/16/2017)
Very friendly and helpful staff.
Susan Franks (11/15/2014)
wonderful people
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