Floor Coverings International Northwest Arkansas

Joe and Hunter were both very helpful during the process of replacing some flooring that was damaged by an A/C flood. Their communication was great throughout the process and they always arrived at my house when they said they would. The new tile looks even better than I expected it to when picking it out.nnIf I need new flooring again in the future, I'll be calling Floor Covering International first.

Joe arrived for our consultation in a timely manner even though our area was experiencing widespread thunderstorms.nJoe is polite, personable and very knowledgeable about his product. He answered all my questions and addressed concerns with direct answers. His presentation was professional.nI definitely consider my encounter a positive experience.

First let me say that everyone was really pleasant. I have an old house and there were a lot of stains on my red oak floors from animals living there for many years before I moved in. I was told that it's nearly impossible to get these stains out, very dark black stains. However, the group that came out to do the job did a miraculous job in getting those stains out. Though in the end, this meant that they had to stain the floors a darker color than I wanted to cover the few stains that just would not come out, the result was stunning and beautiful. There are a few small negatives but they are very small. The process is surprisingly dust free given how much they sanded off the floors. However, it was not completely dust free. Outside the rooms that were finished there was no visible dust but the Swiffer duster definitely picked up sawdust on most of the surfaces in those other rooms though it was a small amount. I would have preferred that some plastic be put over the doorways especially ones that didn't have doors in them to prevent this. Also beware that stain will get onto your baseboards. In my house I have painted baseboards on one side so we simply painted over those. But on the other side, the baseboards were finished wood so we removed those baseboards, sanded them to remove the dark stain, restained them with the lighter stain that they were originally and refinished them. Now honestly, this really needed to be done anyway since the baseboards were fairly beaten up. But if you don't want to do work on your baseboards then you will want to inquire about a project package that includes the baseboards. Or to otherwise be prepared to work on the baseboards after the floors are finished. I did not mind doing this work and in the end it ended up looking really great. The baseboards look better now than they have in a very long time. I'm extremely pleased with the floors. I think the lengths that they went to to get the stains out of the wood was above and beyond what one could expect and the degree to which they succeeded and removed the stains was remarkable. I would highly recommend the service. The price was also reasonable.

My husband and I ran into some issues while installing our floor in the bedroom and we called this company. Joe came out to the house to give us an estimate and a bunch of helping tips and advice. He was extremely nice and helpful. Definitely recommend him.