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First Security Bank

11 N College Ave, Fayetteville, AR 72701, USA

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Detailed Information

Place Types Atm
Address 11 N College Ave, Fayetteville, AR 72701, USA
Coordinate 36.063465,-94.15805
Website https://fsbank.com/
Rating Unknown
Compound Code 3R7R+9Q Fayetteville, AR, USA

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Reviews

Radclyffe George (08/05/2019)

As a former banker, I am always attentive to the behaviors and policies of banks at both the corporate and branch level. I have to say that First Security in general, and the College Ave, Fayetteville branch in particular, check all the boxes for me. Customer service, attitude, products, fees, flexibility, and common sense responses. I have been a customer since about 2011, and sadly I have closed my account today since I've moved across the continent. But, even in parting, Kallie (Branch Manager) went above and beyond to help me with a few errant details regarding recent transactions that were standing in the way of closing the account. Lisa (former Branch Manager) worked with same proactive attitude, so I'm glad to see that FS Bank is still paying attention to the importance of the kind of people and culture they promote.nAll of this is to say: if you are tired of the big banks, or if you are just looking for something a little more congenial and friendly, FS Bank should be on the top of your list. Thanks for everything, First Security folks - I'm sorry to be leaving you. Peace.

JD Nightbot (04/19/2017)

I have had many positive experiences here, the management is very good and extremely helpful. As long as they continue to put high value on their employees and serving their customers, they will always be a great bank.

David Lewis (06/27/2018)

Great service at my branch on college. Lisa wonderful help to me.nDavid Lewis

Leanna Mae (07/02/2016)

Worst bank ever dealt with. Do not suggest at all. Customer Service was really rude to me.nMy card wouldn't let me check my balance after 10 PM and at the Farmington location they basically just told me to deal with it. I did and then when having an issue with my direct deposit from work not showing up I was treated rudely and told to just deal with it when they couldn't find the deposit. [I called my employer and the money had already been removed from their account and everything.]nNot helpful at all and they don't care if you have YOUR money or not.

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