Map
Detailed Information
- Place Types Local government office
- Address 2153 E Joyce Blvd, Fayetteville, AR 72703, USA
- Coordinate 36.1194034,-94.1307561
- Website http://www.ssa.gov/
- Rating 3.4
- Compound Code 4V99+QM Fayetteville, AR, USA
Reviews
Good place to come change your social security card or do anything related. It’s normally busy but the wait wasn’t too too long. Security guard is nice. But wish you could bring a water inside. You can’t bring in food or water at all. People behind windows are nice and helpful as long as you come prepared. Recommend having an appointment.
I was married in March 2020, just as COVID-19 took the world by storm, and waited several months to change my name in hopes that the SS office would reopen by that time (of course, it didn't). In August, I completed my application and sent it in along with my marriage license via certified mail. My request was completed in a timely manner (by government standards), but to my dismay, when I received my updated SS card in the mail, my last name was updated - but my middle name was not. (At this point, I double checked my own form and confirmed that yes, I had, in fact, completed the task correctly.) Upon calling the SS office twice (my first attempt a voicemail never to be returned), I was informed that I have no choice but to complete the entire process again - though they have the original, correct documents on hand - including sending in a new application and marriage license by certified mail and waiting yet another two weeks to receive my updated name. Bureaucracy at its finest.
Excellent and efficient service when applying for Retirement benefits online. On Monday 4-20, I called the 800 number and was provided a date and time for a call from the Fayetteville, AR office. I received a robot call on 4-21 to confirm the agents call as scheduled. On Wednesday, 4-22 an agent called right on time, provided me more than sufficient information to prove he was an agent of SSA. He was professional, courteous and processed my application in less than 10 minutes. On 4-27 I received a SSA Application Summary based on the phone application. Thank you to all at SSA
Extremely rude woman I just spoke with. Zero stars an option?
My elderly mother called to ask one question about benefits. The woman she talked to was extremely rude and short with her. It's nice to see how highly the government values customer service. The sad thing is, the nasty woman is probably one of their favorite employees. I hope they continue hiring sociopaths like that, as I just can't imagine any other type more qualified to deal with the public.
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