Map
Detailed Information
- Place Types Jewelry store
- Address 4201 N Shiloh Dr Space 1100, Fayetteville, AR 72703, USA
- Coordinate 36.1281431,-94.1479576
- Website https://stores.kay.com/ar/fayetteville/4201-n-shiloh-dr-.html?c
- Rating 4.1
- Compound Code 4VH2+7R Fayetteville, AR, USA
Photos
Reviews
Great in store selection in all price ranges. Jeff was great helping to pick out the perfect 25th anniversary ring for my wife. She loved it. Thanks Kay and Jeff!
Great Staff. Excellent Service everytime we walk in.
Overall a very good experience, Darlene attended to our needs, she was very knowledgeable with the details and prices of each piece we examined.nI like that Kay Jewelers offered an insurance type policy for their items, if anything gets losted or becomes loose, they'll repair it at no cost.nThey also discounted the piece at least 10% which save us money and we liked that.nI would highly recommend shopping at Kay Jewelers and we look forward to our next shopping experience soon.
A couple of years ago, I took my gorgeous 25th wedding anniversary ring in for cleaning and inspection. They discovered that the main diamond had a small crack. No biggy because the hubs got the warranty. Wrong! It was SIX DAYS out of warranty. So they wouldn't honor it. We vowed to never go back! Recently, the ring needed a small repair, so I took it to a competitor to see about fixing it. The sweet lady at that store encouraged me to return to Kay's to get it fixed. I explained the warranty situation and the vow. She said go anyway. Reluctantly, Indid. And Thank You Lord, with the help of Diane, Terissa, and Jeff, all repairs will be made UNDER THE WARRANTY!!! If you haven't been to Kay's lately, go! They now have employees that have supreme customer service! I will be back! Diane, thank you for helping me find some pieces to add to my wish list!
It was a very nice experience. ASL said I talked to was the manager and she was very sweet and a good listener. I would highly recommend going to the store for your jewelry needs.
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