Map
Detailed Information
- Place Types Local government office
- Address 236 American Rd, El Dorado, AR 71730, USA
- Coordinate 33.2107121,-92.6310362
- Website Unknown
- Rating 2.8
- Compound Code 6969+7H El Dorado, AR, USA
Reviews
I went to the El Dorado, AR DMV office today ( a Friday) to renew my CDL license and upgrade to the enhanced license.nI had a folder with all the required documents I needed as listed on the state website for the enhanced license. I was prepared for a long wait. To my surprise, there was no wait. The employee who helped me was wonderful. I told her why I was there and she seemed appreciative that I was prepared with the proper documents. She treated me with respectfully and answered any questions I had. I was out the door with my new enhanced license in less than 20 minutes. No complaints from me here, only compliments.
The staff were nice, but there was a 3 hour wait. A bit understaffed when elderly people are waiting.
They already open late and close early due to the Covid but they arrived at 8:05 then cleaned for 20min so technically now they open at 8:20am.
All workers are very friendly but if they moved any slower they would go backwards. They all need to be helping people when it is packed ( not just two out of the four workers present) and there needs to be more workers. Also be prepared for them to let people go in front of you that have just tag renewals or DL renewals. Which is not cool when wait times can be over an hour .... Wait times are ridiculously long.
Hands down the worst experience I've ever had in any government agency and my life! The young lady who waited on me was extremely rude the entire time I was there! Before she arrived there was only one lady to 10 to a Room full of people in it take an hour and a 1/2 for me be in the 3rd person in line. I cannot blame the poor lady who got stuck with the full Room on her own for the wait but the 2nd young lady was extremely rude and unhelpful when I ask simple questions about the forms!
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