Map
Detailed Information
- Place Types Store
- Address 2700 Market Trace, Fort Smith, AR 72908, USA
- Coordinate 35.3010572,-94.4072597
- Website Unknown
- Rating 4.3
- Compound Code 8H2V+C3 Fort Smith, AR, USA
Photos
Reviews
Good snow cones. Pretty long wait. Good prices.
The kids there are bubbly always sweet
I took my family there today for the first time. The drive-thru line to place the order took us around 30 minutes, note that was just to place the order. To get the order it was around another 30 minutes and I had to end up going to the patio to inquire about my order of 2 drinks. They were busy, but for no reason I could see it taking that long to make 2 snow cones. They were good, but they weren't anything special.nn-------------------------nnI appreciate the quick feedback. Unfortunately, this was my experience during my visit to your establishment. Here are some notes based on your feedback.nn- Yes, we did wait ~1 hour total from the time we entered the parking lot until the time we received our snowballs and that is no exaggeration.nn- I understand and saw that you have a sign at the road that states that it is a 30 minute wait to order. However, we were not expecting to wait 55-60 minutes total for our order. In addition, you might want to visit why orders are taking so long if it takes ~30 minutes to take orders from ~5 cars. Maybe your customers can't see your physical menu or find a digital a menu easily from the drive-thru.nn- I know there is a pandemic. However, of the other restaurants that we visit during this time, no one has taken near the time it took for this order and my guess is most food establishments choose to follow the same guidelines. E.g. Starbucks has many unique drink combinations as well and choose to wear gloves and masks.nn- Yes, I posted this review on multiple platforms because not everyone uses Facebook. If you do not want reviews on multiple platforms, then consider removing your business from those platforms.
Fair price & good taste. Many choices but also many customers lined up.
23 minutes to get 4 snow cones.and in responce for the assumption that i was waiting in a line. Which i was not.i was in a vehicle. Lets go ahead and add that the car infront of me sat at the window for 15 minutes before anyone acknowledged them. And add another 10 minutes before our orders were even taken. Pulled up on the lawn and sat for said above 23 minutes to which i never mentioned but since you want to lable me as leaving a bad review and cram covid 19 pandemic regulations like I'm some illiterate person. Perhaps you should install a camera then you could see the patio flooded with people eating snowcones and socializing in the middle of the said pandemic. and not following guidlines or moving on so other customers can order. And im talking like 14 people all crammed up front just so your aware. So yeah now it looks like a bad review.nHere i will bump it to 4 stars for the fact you thought i was being rude in the first place.nI still drank my halfway melted snowcone that arrived that way.
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