Kassab Jewelers

My experience at Kassab at WA Square was amazing ! Diane was very kind and was extremely knowledgeable on all questions my girlfriend and I had for her. Loved the large selection in-store as well - I ended up going with a different ring that fit my budget a little better but I still took the time to leave a 5 star review - that should tell you how amazing Diane and Kassab is and how valued I felt as a customer - definitely stop by and let them help you out !

Both my wife and I were so impressed with the professional manner in which Kassab handled the purchase of my wife’s dream ring. In particular, we were greeted and waited on with such warmth and professionalism from the sales clerk, Sandra. My message to anyone searching from a quality experience is “ASK FOR SANDRA!” My message to the store is she is a ‘rare diamond!’ Keep her at any cost! If I could give 6 stars I would to both the store and Sandra.

Working with Sandra at Kassab Jewelers was a fabulous experience. I'm in Seattle and the nearest jeweler that carried the designer I was looking for in engagement and wedding rings was Kassab in Portland. Sandra was responsive to every text I sent, provided honest feedback to questions and ideas I had, and facilitated my order...without ever needing to drive to Portland to make my purchase. Will definitely go back!!

I went to Kassab in Tigard today to have my engagement ring re-sized smaller. It's a custom piece, made from recycled 14k gold. I originally went to Kassab because of many good reviews here on Google. However, the jeweler took one look at it, asked if it was cracked (I've had it for only 4 days for Pete's sake! Part of the design is a hand-sawn silhouette of a mountain around the band. Not a crack.) the jeweler asked if it was recycled, and I said yes, and he said there was no way they'd touch it since 'recycled gold was unstable' and handed it back to me, saying he was afraid it was going to 'crumble in his hand'. It's a thick band, and heavy, no way it would crumble, even if it was pot metal! And recycling gold has been done for centuries. I'm fairly certain the jeweler thought a piece purchased from an independent jewelry designer was beneath him, from how he sneered at it and dropped it back in my hand like it wad the very source of COVID itself! We went to another jeweler who confirmed that recycled gold isn't any less stable than 'virgin' gold and was happy to help us.nnEDIT: after Kasaab replied: there is no jagged crack in my ring. It has a purpose-cut outline of Mt. Rainier on it, which we told your employee, with 10 support points on the inside of the ring, with 3 of them going through to the front. It's literally the design. It's also 7mm wide and 2mm thick - and gold doesn't just crumble. It's fine if you have a policy of not working on recycled gold, but there is no need to be openly dismissive of someone's commissioned engagement ring merely because it was recycled and not fresh mined. Your employee was rude and his attitude offensive. All he had to say is, I'm sorry, we don't work on recycled gold and leave it at that. Your reply is just as bad.

I can't imagine a better buying experience. I had been to other jewelers to look at engagement rings and always encountered pushy sales people who made the already daunting process even more stressful. Robert Simpson at the Washington Square location (normally downtown) was super transparent, never pushed me to go for more expensive options than I was comfortable with, laid out the differences between products in a super fair and objective way, and was super supportive all the way through. I appreciated that he spoke in plain terms about stones and didn't get into the jargon. He took all the stress I was feeling away and worked with me very attentively to find the right ring for my budget and make sure I felt valued as a customer.