Piercing Pagoda

My wife dropped off a pair of pearl earrings for repairs or exchange (since we bought the insurance). We called back two weeks later to check on its status and the store manager told that they don't have a record of it being dropped off. She didn't help us solve the issue and told us to contact customer service. We are never coming back here, or giving them anymore business. My wife was treated very rudely. If I can give this place a ZERO I would.

Called first and was greeted by a wonderfully nice associate and held products no problem for pick up.

Although I just talked to them on a gift item, they were extreamly helpful. Pleasent to talk to.

Kick Butt Deals. I got a piercing and they let me split the ear rings. I got half off on Any pair they had. Got a Beautiful Diamond pair. Thanks the ladies were Extremely friendly and helpful. Y'all Rocked it. Thanks Aireus Vicki Rhiannon From Mexico.

I spoke to an employee over the phone about getting my ears pierced and she said 'Joy' would be in at 1pm to do it. When I got here she wasn't in, so I waited 15 min. No show.. Shopped around and figured id eat. Came back and nothing. I would not recommend to anyone....