Claire's

My daughter loves this Claire’s! The manager Jessica and assistant manager Kassidy have excellent customer service especially with kids! My daughter got her ears pierced here and they did an amazing job! She was very thorough and patient so she would feel comfortable. I highly recommend this Claire’s to anyone! :-)

We went to the store to return several items, that I bought for a family member for her birthday. When we were in line outside of the store (covid), waiting to get into the store to return the items. The store manager approached my husband and I and told us that we could not return our items, and how mailing them back would be so easy. This was without hearing us out on what we were returning. It was really odd. When I become upset, asking her why I could not return the items. She said if you are upset about this, then I can return your items. When we looked at the recipe, it said that we could return the item in the store. Also if we sent the package back through mail, then we would have to pay for the mailing not to mention the carbon footprint. It was a weird encounter. It was like having a kid manager try and tell you the rules, when she has no idea what the rules and policy are. I tired to contact cooperate to make a complete, and they have a phone that will ring with asking you to leave a message. I have e-mailed them and no reply.

assistant manager kassidy is very disrespectful and treated us horribly. always glared and had bad attitude.

Claire's was really good, my daughter loved it .

I like this place because it has lip gloss and backpacks and phone cases and a lot more