Map
Detailed Information
- Place Types Home goods store
- Address 1308 Zero St, Fort Smith, AR 72901, USA
- Coordinate 35.3272043,-94.4197965
- Website https://tri-hill.com/
- Rating 3.7
- Compound Code 8HGJ+V3 Fort Smith, AR, USA
Photos
Reviews
Great staff. Very customer friendly
They do not answer their emails
I have never left a bad review on here, but I have to today. I have had the worst bit of customer service out of this place. I receive a call about a month and a half ago saying my termite policy is due for inspection. I was selling my home so I told them that was fine but my real estate agent would have to be there because I am relocated out of state. I confirm they go out and inspect. A month later they call and tell me they need to inspect my house because my policy is due. I tell them they already have, but they find no record of it (my agent was there with them). Finally they call me back and say they found it. I close on my house and they charge me over 500 because they said they needed to treat it, when they have never communicated that to me at all. The communication was terrible. I get when a treatment is due then you need to do it, but no one on that team could communicate anything to me. I would find anywhere else if you are on here searching for a termite company. Customer service is horrible and I don’t even know if I can trust the house was treated when they couldn’t remember if they ever came out and lost all of the paper work. Horrible experience.
Great service. Friendly staff. Competive pricing
Best bug people in business. They solved problems Terminex & Orkin had failed and stated were not able to be eradicated. 5 months from first spray every creep crawly was dead.
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