Mid-South Distributing USA, Inc.

Great staff! James, Justin, Jax and the new guy are great! They Always help me find the parts I need to take care of my customers. Couldn’t do business without them!

I couldn't figure out what was wrong with my dryer. It wouldn't heat. I spoke to a girl there and she explained all the parts like the element and fuses that could be my issue. She told me how to test them but I did not have the meter, so she said I could just bring all of the parts up to them and they could test them. When I got there, she said all of the parts tested out to be good and the only other part she knew to check was the control board. She had an older guy get on the phone and tell me about what you call a soft trip on my breaker box. He told me to try that before I purchased the control board. That was my problem! Any other parts house would have just sold me the parts and I would have spent well over $100 to not fix my issue. They were honest people who just wanted to help me fix my dryer. I may not have spent any money, but they have a new customer for life now. Next issue I have, I know exactly who I am calling.

I went here a few days ago to pick up a part for my husband that he had called in. The lobby was closed like so many other businesses right now, but it was not a hassle. My husband called them with the model number of our dryer and they had the part in stock. He paid for it over the phone while he was in Tulsa, and I was able to just show up, call them to let them know I was outside and they brought the part out to me with the receipt. Easiest part pick up ever. They were really nice too.

Honestly, I read the reviews before I came to buy parts here and was skeptical but was told they were the best parts place in town by a friend. I called first and spoke with James and he was helpful. They were the only place in town that had my element in stock for my stove. When I got there, James wasnt there but the girl was and when I told her I spoke with James, she checked where he had stuff written down and easily found the part I talked to him about and I didnt have to give her my model number again and go through the whole look up process all over again. I was in and out quite quickly even though their phones were ringing off the hooks. Her and the other guy handled everything smoothly. They were polite and friendly. I will definitely be back to do business.

Work thru a company that manages properties I wouldn't go any other place James and Jackie have always got the part or can find it and most times have it there the next morning prices are great customer service is great and always a free Gatorade