Map
Detailed Information
- Place Types Furniture store
- Address 3020 Market Pl Ave, Bryant, AR 72022, USA
- Coordinate 34.6234853,-92.4914928
- Website http://www.ashleyfurniture.com/
- Rating 4.7
- Compound Code JGF5+9C Bryant, AR, USA
Photos
Reviews
A delightful person by the name of HOPE welcomed us and made us feel right at home. She was engaging but a good listener too. She’s a natural with people. She helped us find a beautiful Peacock Green leather massage/recliner . We did not buy that day as we wanted to give it some thought and look at our budget before we made the purchase. Hope stayed in touch with us by text to check in on us and that showed us that she cared and was trying to help us get the chair as best she could. Because of her patience and true Professional way of handling our situation, we really wanted the chair more! We probably would not have come back and bought the chair had it not been for Hope and JEN. JEN was there to back up Hope and also help us in any way she could. They are the reason we ultimately bought the chair. I figure the sales folks make some commission and it made us happy to know Hope would benefit financially because she worked with us in every way. The delivery was offered immediately and we could not receive the chair till the next day but the fact that they had instant delivery in Covid as also exceptional! Thanks again HOPE and JEN and we hope the owners at Ashley Furniture Store give you both raises for your service to customers! We’ll be back for a sectional soon!
Don't get me wrong but Ashley has some nice furniture in their showroom on display however, they have a very limited to no inventory in stock. That means you're left with having to order anything you want which is not bad if you're willing to wait until 2021 to get your item. Most of their orders are 10-15 weeks out before it ships to the store. So you're better off shopping around online to find what you're looking for and ordering it yourself and cut out the middle man.nnUPDATE.... I received a response from someone representing Ashley's who stated it was the owner which I truly doubt it was the owner. Anyways that individual indicated they have more inventory than ever in stock and getting more daily. I appreciate that individuals quick response to my post. However, I saw several others post the same complaint about Ashley's lack of inventory and outrageous wait times to receive their orders.nThe part that stands out for me is that most weren't told about the long wait times until after they've made a purchase. Dear Ashley's Furniture, how about being upfront with customers about wait times before the purchase is made.
We just had our sectional delivered to our home today. We love it! The two gentlemen that delivered and assembled it for us were also very helpful. Billy and Ben took their time to help us place it exactly how and where we wanted it. Much appreciated!
Kelly was an absolute delight. She was so informative. She helped me pick out the perfect furniture for my place, and better yet made the experience very enjoyable. She had so much patience for me as well. I was also in a tight spot and she managed to get me same day delivery, with the furniture being delivered 2 hours later!! I completely recommend this store for all your furniture needs, every employee was so nice. Kelly is a Rockstar!
I had mixed experiences with my shopping, purchase, and delivery at Ashley Furniture Home Store. My shopping experience was great. I’d gone by myself to identify pieces I liked, so I was purposely not purchasing that day so I could talk things over with my husband. When I returned, the store was WILD - it was a busy Saturday! I had one piece to purchase, knew what it was, and wanted to be in and out quickly. That was not possible because you can’t just go up to the check out desk and pay - they have to find a salesperson - preferably the same one that helped before so they can get credit - to write up the sale before you can pay. Well, like I said, it was super busy that day, so it took over 20 minutes just to find my salesman (whose name I could have just given them to allow him credit because I knew his name). I was happy to learn that delivery to my location was at no additional charge, but I was upset to learn that it may be 4-6 weeks before my item would arrive. My delivery today (5 weeks after my purchase date) was seamless! Mike and Billy were kind, quick, and took great care of my item and walls, etc as not to cause any damage. All and all, I appreciate the overall experience I received, but I wish some processes could be streamlined.
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