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Centennial Bank
Centennial Bank
Centennial Bank
Centennial Bank
Centennial Bank
Centennial Bank
Reviews
Kimberly Bryant (11/06/2020)
So I had to give an updated review. First one was a 1 star, but seems like there are new employees there that actually have good customer service and actually try to help!! Very big improvement from a few months back!!
CRYSTYLES RICHMOND (12/14/2019)
I love this bank. Great Customer service.
Candice Hill (06/24/2015)
Hometown banking at its best! This branch cares about every customer and there is such a great feeling when you walk into the branch! Lisa, the branch manager is a true gem in the banking community and a native to Bryant. She loves this town and the people in it! Go down to see Lisa and start feeling good about banking again!
Bill Evans (12/16/2016)
I love Centennial Bank, but not this particular branch so much. This bank lost a true gem when they lost Lisa as their branch manager. She was was one of those rare few people that truly made you feel appreciated as a customer. Brenda, her immediate replacement couldn't be more polar opposite. This lady has no place working in a profession where customer service matters. I recently talked a family member into switching banks to Centennial. After their dealings with Brenda, I was truly embarrassed. I'm very glad that Centennial's online banking is top notch, as I tend to use this daily...minimizing my needs to visit the branch in person as much as I can.
Jinny Lawhon (07/06/2017)
They have messed up my last four deposits causing my checks to bounce and making me look like an idiot because the deposits were posted yet! This branch sucks! I have never had so many complications with banking. The branch manager messed up my account this last time and left me on hold for 15 minutes and every time it's some excuse oh we couldn't read your writing however my deposit slip had my name on it so how did it go to the wrong account because they put in a 6 instead of a 0!! I am beyond frustrated no one here knows what they're doing it's a wonder they don't have shortchanged drawers. Do not recommend this branch however centennial is a great bank!
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