CVS Pharmacy

The main Pharmacist is rude and has a bully attitude toward the customers. The relief Pharmacist is nice. The pharmacy is grossly understaffed. My husband and I are new to the area. The process of transferring prescriptions and being served as new customers has been a nightmare. It has taken four visits to finally get transfers completed and prescriptions filled. I have never experienced this kind of service in any pharmacy and at 67 years old, I have had plenty of interactions with individual and chain pharmacies. This man needs hospitality training.

Why did they ever make this !

The white lady manager Michelle was a very obnoxious rude woman very impatient and would not do anything to try to help or be a nice person in anyway shape or form. My wife went to multiple CVS and they would not allow her to return Or exchange merchandise and finally after multiple calls to the main office was able to return these new clothes by the Mgr. with huffs and puffs and rude comments to my wife. She said she would never shop there again.

Many people have absolutely no idea as to the workings behind a pharmacy. I moved here from California and if these people commenting knew the difference how much this pharmacy is compared to how it is in California, they would be more greatful this is Arkansas and not California. If they knew what goes behind a pharmacy they would take back everything they said bad about this pharmacy. It has the best staff and they work hard everyday especially the pharmacists. The only reason they say bad things about it is because they didnt understand what went behind the making of their prescription. If it went any faster they would be a burger joint. But its not. Its a pharmacy with medicine and insurance paperwork and checking it not once not twice but more than that until it gets bagged. And as far as pseudoephedrine its a control drug in the state of Arkansas so there are security and qty limits. Check the federal regulations and then it wont be a big surprise as to why you cant buy certain amounts and at certain pharmacies. No one question the laws and procedures when theyre in a DMV or a hospital or even at a post office. But because a pharmacy is attached to a store its considered all one entity. Everyone who works at a pharmacy has to go through federal government clearance. Its not like these people walked in and got a job through an app. If they're good enough to get through federal regulations then they're more than qualified to take care of your prescriptions that actually can harm you.

This pharmacy is not customer friendly. Pharmacist was very rude and was not interested in assisting me with a prescription that was supposed to have been transferred to this store from another CVS that did not have the prescription available. I sat patiently in Drive Thru for 20 minutes to have Pharmacist to be rude. Yes, I was very upset and needed the eye prescription for eye infection. I feel that customers prescriptions should be a priority by a pharmacist. I will not return to that CVS.