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Desert Rose Carpet Cleaning

700 N Palm St, North Little Rock, AR 72114, USA

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Detailed Information

Place Types Laundry
Address 700 N Palm St, North Little Rock, AR 72114, USA
Coordinate 34.7597142,-92.2386581
Website http://www.desertrosecarpetcleaning.com/
Rating 4.7
Compound Code QQ56+VG North Little Rock, AR,

Openning hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Photos

Reviews

Tameka Turner (09/16/2020)

I was told a technician would be at my location between 12pm-2pm. I left my home at 11:25am to assure I was there at 12pm. At 1:45pm I hadn’t heard from anyone so I called to check the status. I was told the technician was probably running behind but, I would get a call before arrival. Also, I was told the 12-2 was just an estimate time. I continued to wait. I got a call at 2:10 saying the technician said he had already been to my location. He said no one answered and he tried calling but it was not a working number. He even looked on Angie’s list for my number but it also was a non working number. Wow!! No one came nor did I have any calls during this time. I spoke with a supervisor and they stood by it but it change to someone came at 11. Now how can this be if I was scheduled between 12-2? This was my first encounter with this company. I wish someone could have just been honest and said there was a mistake and I was missed. I was offered a 10% discount for someone to come out tomorrow. I declined 10% and any farther business. I will share with family and friends. Time is valuable be honest. I was told they are the best. My response to you is every part of service from appointment to service qualifies you for being the best.

Matt W (07/22/2020)

Very helpful in the phone explaining the process and ins and outs of carpet cleaning. Affordable, on time and good work on the carpets. $90 minimum, 35$ a room (I think it was)

Nikki Williams (03/12/2020)

They did really great work. I called and they came out the next day. I have older carpets and they were still able to make them look and smell really clean. I will use them in the future and recommend their services to anyone.

Laura Harris (02/22/2020)

Fred and Joseph came out to my house after another team had already come and missed a couple spots. They re cleaned the entire room and did a fantastic job! All the desert rose technicians should take a lesson from Fred about customer service because his is top notch!!

Sheena Ford (04/17/2020)

Nolen and Oliver was awesome. They did a great job, very professional! Love this company. I will be coming back for another cleaning and refer to friends and family. Thank you.

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