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Sandy Monterroza - State Farm Insurance Agent
Reviews
Regan Homer (11/02/2020)
I've been w SF for over a decade & im happy w my insurance costs but the customer service lately leaves something to b desired. Not sure if there have been staffing changes but I've never had to spend more time on the phone trying to figure out issues that r of no fault of ours; issues due to agents or staff not knowing what they are doing. I had issues when my son was moving out & trying to get his own policy & I finally had to call an 800 number for SF to get it figured out because my local office had no clue for 3 wks what the problem was.
Brian Howard (10/31/2020)
State Farm has cost me more then they’re worth. I had a vehicle for a day so they added a credit to my account so when I got my new car I would pay for the initial payment. Upon adding it I was required to pay more money. It’s been almost 2 months and the car from my accident still has not been paid off. Then I specifically told them not to remove the car from my accident, from my policy, and it was removed causing more problems. You cost me an additional $600 for no reason. I don’t recommend State Farm or sandy because she specifically told me she take care of it.
Shanesse Williams (02/04/2020)
I never thought I would say that my insurance agent would be someone I would consider a friend! Sandy is absolutely amazing as a person, and at her job. So kind, caring and a real joy to be around! Her whole staff and the specific people I've had the pleasure to speak to (Jeff, Peni) are great too. Call her, You won't be disappointed ud83dude0d
TP Goselin (09/30/2019)
Sandy is just fantastic. I have worked with her for eight years and I have complete confidence in her agency. She is my agent and I couldn't be happier.
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