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Edible Arrangements

11401 Financial Centre Pkwy Suite 104, Little Rock, AR 72211, USA
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Edible Arrangements
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Edible Arrangements
Reviews
Katherine Pankey (10/13/2020)
ZERO Stars I am a new customer after speaking to a lady on the phone I was told to come into the shop and I could place my order as I was paying by cash. WOW I went to the shop at 2.30pm and was not greeted at all but looked at in a flustered way implying what do you want ... I proceeded to ask about arrangements and was cut off and told to go to the website abruptly so I said so I cannot order here and was told that she was too busy and had an order to get ready for now!!! This lady was so rude. I went to my car and was in shock so I went back in to ask who the manager was and who there competition was and the same rude lady said there was no one else. I also told the lady I wanted to place a cash order and she shrugged her shoulders and did not care. I asked for the Managers name and number and was told Cheryl and this number!!!nWhen I got to my car I called to ask the name of the person I spoke with and was told Anthony (I spoke to a female) and then I questioned the name and was hung up on. I then tried calling back and from my cell phone number I was left on hold for 35 minutes meanwhile I was calling from my work number and one time was on hold 8 minutes and the second time all around 3.20pm was 12 minutes on hold and eventually my work number got answered before my cell phone!! Is this the normal service level for this company?
Inez Freeman (09/15/2020)
Would give zero stars is able....Horrible customer service. Ordered an arrangement for same day delivery and received a call from associate who was extremely rude in telling me my order would not be delivered today or first thing tomorrow. She seemed offended I would even ask that. Asked to speak to manager. Another woman answered and from the jump I could tell she would be no help. Asked for a refund. I refuse to suppose ya business who has such terrible customer service. Will order from another location.
Whitney Dickerson (05/11/2020)
I wish I read reviews before ordering. I live out of town and count on businesses like this to express my love to my loved ones. However, I ordered a bundle for my grandmother for Mother’s Day and it was not packaged as indicated in the order and they did not deliver the balloons. If I had not asked her about the contents, I would not have known. Called the store and the worker says, “oh yeah, we ran out”. The lack of professionalism infuriates me because they did not have the common curtesy to let their customers know. Instead they keep the money unless you call them. At that point do they offer a refund. While my grandmother was grateful for what she did get, they will not get my business again!
Mellenie Thornton (08/06/2020)
BUYER BEWARE! Horrible !!! I wish I would have read these reviews also!!! Don’t order here! They are rude and do not care how they prepare your order. I saw something I wanted to add to my order and they told me “we’re not gonna Interrupt his delivery.” I called in enough time first thing when they opened to address the issue. They will not work with you and are very unprofessional!!!!
Mohammed Abunasrah (05/10/2020)
Extremely rude driver. Hung up on my brother TWICE. Paying a premium for an extremely simple and overpriced strawberry/pineapple. Completely sealed the fruit bouquet which was nice, BUT we found a spider on the chocolate dipped strawberry. Will never order from here again.nnAlso drivers do not wear gloves or a mask. Avoid.
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