Good Deal Charlie Discount Furniture

This should be a no star rating. Husband and i went in yesterday looking at bedroom furniture. Found a suit we liked and asked question to salesman steve who helped us. He ran our credit gave us totals etc. Told him we would be back today and when we went in the bed was gone. Dresser and night stand still there and was informed both beds they had in stock sold yesterday. If they were going to sell it out from under us then why run our credit!!!. Needless to say we will not go back and will discourage anyone from going there.

Bought 2 beds there. When I arrived the first thing i asked was about delivery and the salesman said oh yes of course we will. And i even told him I lived 20 to 30 min away and he said that was fine as well. After i paid for the beds i asked when they would be delivered and the same man told me oh we cant deliver that far so I let him know how i felt about that. And so i had to find someone to get it. Well i found someone and gave the worker my ticket to know which beds i had. Well when my beds arrived they had given me the cheapest hardest mattress which is not the one i purchased the one i paid for was a pillow top not a hard cheap one. Well when i called they refused to fix it and claimed i was lieing but I could come get a better one for more money.i have bought with them several times in the past but they will never get anymore of my money.

purchased a memory foam mattress and bed frame headboard footboard set from Overstock good deal Charlie discount Furnitures is the parent company for them. I needed copies of warranty is he and receipt reprint so they don't even have a contact number for good deal Charlie they had to email them so doing a little Googling of my own I called good deal Charlie to contact them regarding a receipt reprint because of something that happened with the furniture I purchased. BEWARE I purchased a memory foam mattress and on the tag it does state that there is fiberglass on the inner liner when you wash the outer liner fiberglass can contaminate your home destroy your furniture your clothes and your carpet to where you have to replace everything. When I called good deal Charlie to discuss this matter I spoke with an Associate they transferred me to their said manager. The manager that they transferred me to her name is Judy. She is a bookkeeper she did not want to give me a receipt reprint refused to give me the owner's name and information or any managers because she said they had nothing to do with it. Said she was going to have her lawyer call me and refused to give me a receipt reprint or any warranty information. Turns out the owner is Judy's sign and Judy is a bookkeeper there. A bookkeeper is not the person that should be discussing legal matters and hiding public information that is a right to a customer. we are a family and we have a two year old child that would sleep in that bed with us sometimes there should never be any fiberglass contamination from a mattress. Turns out they buy these mattresses as is from other companies and then sell them to you without warranty and they do not back the furniture that they sell. They are here to sell your cheap furniture, take your money and not care at WHAT cost for families. there have been families forced to move out of their homes due to fiberglass contamination from these mattresses. SHAMEFUL to not work with a customer and threaten a lawyer over simply trying to communicate if something can be done.

purchased a memory foam mattress and bed frame headboard footboard set from Overstock good deal Charlie discount Furnitures is the parent company for them. I needed copies of warranty is he and receipt reprint so they don't even have a contact number for good deal Charlie they had to email them so doing a little Googling of my own I called good deal Charlie to contact them regarding a receipt reprint because of something that happened with the furniture I purchased. BEWARE I purchased a memory foam mattress and on the tag it does state that there is fiberglass on the inner liner when you wash the outer liner fiberglass can contaminate your home destroy your furniture your clothes and your carpet to where you have to replace everything. When I called good deal Charlie to discuss this matter I spoke with an Associate they transferred me to their said manager. The manager that they transferred me to her name is Judy. She is a bookkeeper she did not want to give me a receipt reprint refused to give me the owner's name and information or any managers because she said they had nothing to do with it. Said she was going to have her lawyer call me and refused to give me a receipt reprint or any warranty information. Turns out the owner is Judy's sign and Judy is a bookkeeper there. A bookkeeper is not the person that should be discussing legal matters and hiding public information that is a right to a customer. we are a family and we have a two year old child that would sleep in that bed with us sometimes there should never be any fiberglass contamination from a mattress. Turns out they buy these mattresses as is from other companies and then sell them to you without warranty and they do not back the furniture that they sell. They are here to sell your cheap furniture, take your money and not care at WHAT cost for families. there have been families forced to move out of their homes due to fiberglass contamination from these mattresses. SHAMEFUL to not work with a customer and threaten a lawyer over simply trying to communicate if something can be done.

We bought a box spring from this place and I’m pretty sure it is infested with bed bugs. I have bites all over me and I’ve caught two bed bugs crawling on me. Disgusting.