Harold's Discount Furniture

Went to look for some accent chairs and the price was the same as Wayfair and Overstock and looked better and I have mine now..

I ordered a mattress and box spring from them. We where moving so we kept it in plastic and stuff until moved. We ended up moving a little later than expexted so we started to use the mattress. Thank goodness we did cuz the we immediately notice that it would sink in really bad. So we contacted the people and let them know. We said we only wanted to exchange it cuz this one must have been defective. They asked was it clean and not damaged. We told them yes. That i wad still in plastic. It took them 2 weeks to come out when they did. They seen that it was not damaged still in the plastic. So they left the mattress and said that they would have to decide what they want to do. We told them we just want another mattress. Would even pay the difference to get a more expensive one. If they didnt have the same one. They gave us the run around. Finally they told us that we could exchange it but we had to pay the and extra $100 just to exchange the defective mattress. We called the finance company that financed our purchase and told them the issue. They finance company contacted them told them that they had to exchange our mattress cuz it had been less than a month. The mattress was undamaged and still in plastic. That the product was defective and not due to us. They still refused. The ordeal was so stressful that the finance company paid off the remaining balance we owed of the mattress and told us to go somewhere else and find us a mattress and to not do business with them again. This was unfortunate cuz we had bought several things from them before and never had an issue. But they didn't want to do right by us on this issue which made us stop doing business with them and go to other places even when they had better deals. Also they where trying to resale the defective mattress and i told them how can you sale this to someone else when yoy see the issue with the bed.

Good quality furniture for a decent price. Customer service is awesome. I love doing business here. The manager and staff are so very friendly!!!!!!

Great!! Still want that choc recliner n that mattress but y'all are changing the no credit that's ok...,like Aarons n Rent One..that is the one change im very sad about..so 2 stars even tho was waited on great

Excellent quality variety and service