River Valley Propane

I had river valley come pick up my tank a couple weeks ago. They said that the full tank of gas that I had in my gas tank will be refunded back to me. I gave them two weeks to give me the refund and called them today and they let me know that they were not going to give me my refund back to me. The secretary put me on hold and let me know I would not be issued a refund! I asked her to let me talk to Ann and she would not get on the phone with me to answer my question why she was stealing my full tank of gas!! I will be taking them to court n will make sure the general public knows how shady n slimy of a business they are!! I also got sick one time and was going to go by and give Ann her check for my propane but on account of falling ill I came home and gave check to driver which called her husband Jimmy to see if that was okay. I gave him the check and went on home. My husband stayed and talked with the driver as the gas truck was filling up our chicken house gas tank. My husband said Ann showed up out of nowhere going off n rambling that I was supposed to bring her the check at the office and my husband explained to her that I fell ill but gave it to the driver under okay orders from her husband!! She showed us that day she was not playing with a full deck and we no longer purchased our propane for the chicken houses from her. So now she is mad on account of that and came and picked up the tank I was renting from them n stole my 90% gas tank full of gas!! I would highly recommend to not ever do business with these thieving people!! They also stole from the electric company by putting magnets under their own chicken house meters! They got in alot of trouble over that! Should have known if they're that slimy then they would do me wrong too!! I honestly don't think they ever gave me the propane they said they were when I ordered it on account of my percentage gauge on my tank would not hardly move up but when I ordered gas from another company it would!! Coincidence, I think not!!!!

A leak started at the tank shut off valve! Its been over two months since I have told them! My parts still are on back order! Now I don't have any propane! And they will not refund any of the propane that was lost in the old tank they were renting me! Don NOT do business with these guys! If your tank leaks they will not cover it.! Other companies will. I lost $780 worth in two months without using any propane because of a leaking 50 year old valve. Law suit

I have been using this company for several years and have always had good service. The last two years I have run out of propane due to them taking over a week to deliver. I understand that people get busy, but I always pay and am a patent person. When I called after a week I was told they would be out today. They did not show. I will not be ordering from this company again. I am saddened that it has come to this.

Down to earth and easy to deal with.

Not a place to do business with... lady in charge is very highly irritating and like to over react ,,thinks she is better than anyone else and is very explosive in her judgement calls