Red Dot Storage

Was just informed they were increasing unit rate from $37.00 up to $79.00 per month! When I contacted Red Dot to confirm this amount I was told they were raising rates due to taxes and insurance. WOW that’s double the price. Do yourself a favor and find a storage that is more reasonably priced and actually has a staff on site

This is a convenient storage facility. It offered a great special for 1st month. This was a blessing to me not having to pay all types of fees. I would recommend Red Dot.

II AM EXTREMELY DISPLEASED AS WELL AS DISSATISFIED WITH RED DOT STORAGE 2709 S CAMDEN RD, PINEBLUFF ARKANSAS, THE FIRST DAY WE WENT TO PUT THINGS IN STORAGE UNIT THE ROLL UP DOOR WOULD NOT STAY UP ON ITS OWN AS IT SHOULD IT KEEP COMING DOWN ON YOU TRYING TO ENTER OR LEAVE, EVERY DAY SINCE IT GOT A LITTLE WORSE WHERE IT WONT EVEN STAY UP HIGH ENOUGH TO GET THROUGH, IT COST AROUND 90.00 MONTHLY AN SHOULD FOR YHAT PRICE BE WORKING. THEN I HAD BEEN GOING IN AN OUT IN EXTREME HEAT ALL DAYON JULY 30,2020, UNTIL AROUND 8 PM , I MISPLACED MY LOCK ,THE DOOR KEPT COMING DOWNAN HITTING MY HEAD AS I WOULD ENTER, I WAS HOT TIRED AN FRUSTERATED AN MISPLACED MY LOCK BECAUSE THE LAST TIME IT HIT ME IN THE HEAD I HAD ALOT IN MY ARMS AN DROPOED IT THINGS WENT FLYING AN IN PROCESS LOCK GOT KNOCKED WHERE I COULDNT FIND IT, SO I WIRED UP DOOR , SAW THE MAN DOING MAINTENANCE ON GROUNDS AN TOLD HIM I AM BRINGING ANOTHER ONE NEXT DAY, . ON JULY 31, WITH A TRUCKLOAD OF STUFF MY HUSBAND GETS TO STORAGE WITH NEW LOCK AN THERE IS A LOCK ON OUR UNIT AN NO WAY FOR US TO ACCESS UNIT IT WAS 736PM CALLED PHONE NUMBER AT 741PM RECORDING STATES HOURS BEING OPEN UNTIL 8PM MONDAY THRU SAT, HOWEVER AT 741 PM THEY WERE CLOSED. TRUCK LOAD OF STUFF NO WAY TO ACCESS UNIT AN THE EMAIL MY HUSBAND RECIEVED JUST AFTER HE COULDNT GET IN STATED WRONG LOCK, AN WE HAD 72 HOURS TO GET THE UNIT LOCKED PROPERLY OR THEY WOULD PUT THERE LOCK ON AN MAIL KEYS TO ADDRESS ON FILE, HOWEVER IT HAD NOT EVEN BEEN 24 HOURS SINCE I HAD LEFT UNIT ,WHICH GOING BY REDDOTS EMAIL THE LOCK WOULDNT BE PLACED UNTIL 72 HOURS LATER . THEREFORE I WAS OUT 100.00 FOR EXTRA DAY OF TRUCK RENTAL AS WELL AS 120. 00 SALES I LOST BECAUSE I COULDN'T GET ACCESS TO MY UNIT AN RETRIEVE ITEMS THAT I HAD SOLD TO CUSTOMERS, SINCE STORAGE PERSONELL WERE SUPPOSED TO BE AVAILABLE UNTIL 8 PM , HOWEVER AT 741 THEY HAD ALREADY SHUT THINGS DOWN ONLINE AN NO LONGER TOOK CALLS, I WASN'T ABLE TO GET A CODE TO UNLOCK THE LOCK THAT WASNT SUPPOSED TO BE PUT ON IN FIRST PLACE ,( PER YOUR MEANING EMAIL RECEIVED FROM REDDOT THAT THERE LOCK WOULD BE PLACED 72 HOURS AFTER IF WE DID NOT GET THERE TO COMPLY WITH REDDOTS LOCK POLICY) . CAMERAS ON SITE WILL SHOW ME LEAVING AT OR ABOUT 752 PM ON JULY 30, AN MY HUSBAND RETURNING WITH A LOAD OF ITEMS AN NEW REPLACEMENT LOCK AT 736 PM ON JULY 31, 2020, WHICH IS NO WHERE NEAR LATER THAN 72 HOURS IN FACT IT WAS JUST UNDER 24 HOURS. THEREFORE BY REDDOTS NON COMPLIANCE WITH THEIR OWN EMAIL SENT TO MY HUSBAND MIKE PEVETO, IT COST US 100.00 FOR EXTA DAY OF TRUCK RENTAL, AS WELL AS OUR SALES OF 120.00 FOR ITEMS WE WERE TO GET FROM STORAGE FOR CUSTOMERS WHO HAD ALREADY PAID FOR SAID ITEMS , WE HAD TO REFUND OUR CUSTOMERS MONEY AN LOSE OUT ON THE 120.00 IN SALES THAT WAS A 220. PPL 0 DOLLAR LOSS, BC REDDOT PUT A LOVK ON OVER 48 HOURS SOONER THAN STATED., VERY DISSATISFIED AN DISAPPOINTED, MIKE & SHELLEY PEVETO

great place and simple to use. Eddie is doing a good job there

Their Storages are great.But someone is living in the main building.They have their cars in the drive thru and can't get to my storage.Most of the time I have a trailer with me,and have to back out around the storages..They can do better with this problem.Park in front of the building.